Courtesy Clerk/Grocery Bagger

Kroger•Augusta, GA

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags groceries, assists customers with their purchases and loading, maintains store and parking lot cleanliness, returns merchandise and carts, and supports store operations through shelf conditioning, price checks, and seasonal merchandise handling. The role also requires following safety and food safety guidelines, identifying and reporting unsafe conditions or equipment needing repair, and helping customers feel welcome and appreciated. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
Assist in removing customers' merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean all areas inside and outside the store.
Handle and assemble seasonal merchandise.
Learn the store layout, locate products, and conduct price checks for cashiers.
Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Follow food safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Answer customer questions about products in the department and throughout the store, and provide direct support and assistance to minors, individuals with special needs, and older adults.
Adhere to local, state, and federal laws and company guidelines.
Work cooperatively in a high-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly and with integrity regarding customer and business information, and follow directions or seek assistance when needed.