Courtesy Clerk/Grocery Bagger

Kroger • Pekin, IL

2d

About The Position

Create an outstanding customer experience through exceptional service and help establish and maintain a safe, clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role involves bagging groceries, assisting customers, maintaining store and parking-lot cleanliness, returning merchandise and carts, supporting store safety and food-safety practices, and helping customers find products and obtain price checks. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
• Assist with removing customers' merchandise from the bottom of the bascart for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect and pick up trash inside the store and in the parking lot.
• Clean all areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by following safety procedures and reporting unsafe conditions, accidents, or issues to store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Help create a welcoming environment by answering customers' questions about products in the department and throughout the store.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed