Courtesy Clerk/Grocery Bagger
About The Position
The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The associate bags groceries, assists customers with their merchandise and loading bags into their cars, performs basic shelf conditioning, returns merchandise to shelves, gathers and returns shopping carts, cleans store and parking lot areas, and handles seasonal merchandise. The role also helps customers locate products, informs them of grocery specials, and conducts price checks for cashiers. Associates follow safety and food-safety procedures, inspect equipment and report repair needs, comply with applicable laws and company guidelines, and provide courteous support to customers, including minors, individuals with special needs, and older adults. The position requires the ability to work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly with customer and business information, and follow directions while seeking assistance when needed. Essential functions must be performed with or without reasonable accommodation. Applications are continuously accepted; submissions are reviewed, and applicants may be contacted when a position becomes available that matches their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag customers’ groceries at checkout, aiming to place at least five items in each bag without damaging them and following best practices for reusable, plastic, and paper bags.
- Assist with removing customers’ merchandise from the bottom of the shopping cart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather shopping carts and return them to designated areas.
- Clean spills and collect and pick up trash inside the store and in the parking lot.
- Clean areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Adhere to food-safety regulations and guidelines.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Welcome customers and answer questions about products sold in the department and throughout the store.
- Comply with local, state, and federal laws and company guidelines.
- Manage conflict reasonably and cooperatively, act honestly and with integrity regarding customer and business information, and follow directions while seeking assistance when necessary.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
