Courtesy Clerk/Grocery Bagger

The Kroger Co. • Decatur, IL

8d • $15 - $16

About The Position

The Courtesy Clerk/Grocery Bagger provides exceptional customer service and helps maintain a safe, clean store environment that encourages customers to return. The role includes bagging groceries without damaging items, assisting customers with their purchases and vehicles, maintaining shelves and store areas, and supporting store operations. Associates are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and concern for safety.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, aiming to place at least five items in each bag while preventing damage.
• Use appropriate bagging practices for reusable, plastic, and paper bags.
• Help remove merchandise from the bottom of customers’ carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and return merchandise to shelves.
• Inform customers of grocery specials.
• Gather carts and return them to designated areas.
• Clean spills; collect and pick up trash inside the store and in the parking lot; and clean areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
• Welcome customers and answer questions about products in the department and throughout the store.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, and seek assistance when needed to resolve customer or business issues.
• Handle customer and business information honestly and with integrity.
• Provide direct support and assistance to minors, people with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed