Courtesy Clerk/Grocery Bagger

The Kroger Co.•Mishawaka, IN

3d•$15

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety of others. Responsibilities include bagging groceries carefully, helping customers with their purchases and vehicle loading, maintaining store and parking-lot cleanliness, returning merchandise and carts, supporting basic shelf conditioning, and assisting customers and cashiers with product-location questions and price checks. The associate also follows safety and food-safety practices, inspects equipment, reports hazards or repair needs, and complies with applicable laws and company guidelines. The position requires cooperation in a fast-paced environment, appropriate conflict management, and support for minors, people with special needs, and older adults. Applicants must be able to perform the essential functions with or without reasonable accommodation. Applications are continuously accepted; the team reviews submissions and may contact applicants when a position becomes available that matches their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while ensuring items are not damaged.
Follow best practices for bagging items in reusable, plastic, and paper bags.
Help remove customers' merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers about grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean all areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Reinforce safety programs by following procedures, identifying unsafe conditions or incidents, and notifying store management.
Follow food-safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Help create a welcoming environment by answering questions about products sold in the department and throughout the store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.