Courtesy Clerk/Grocery Bagger

The Kroger Co.•Seymour, TN

7d•Onsite

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The position involves bagging groceries, assisting customers with their purchases and vehicles, maintaining shelves and store cleanliness, returning merchandise and shopping carts, and helping customers locate products or obtain price checks. The Courtesy Clerk/Grocery Bagger also supports seasonal merchandise setup, follows food-safety and safety procedures, inspects equipment, and reports issues to store management. The role requires cooperative, honest, and courteous conduct in a fast-paced environment, including direct support for minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation. Applications are continuously accepted for roles like this one. The team reviews submissions and contacts applicants when a position becomes available that aligns with their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage.
Use appropriate bagging practices for reusable, plastic, and paper bags.
Assist customers with removing merchandise from the bottom of the bascart and offer to load bags into their cars.
Perform basic shelf conditioning and inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills; collect and pick up trash inside the store and in the parking lot; and clean areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Follow safety programs and procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Follow food-safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
Welcome and assist customers by answering questions about products in the department and throughout the store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer or business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.