Courtesy Clerk/Grocery Bagger

Kroger • Athens, GA

2d

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
• Assist with removing merchandise from the bottom of customers’ carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and return merchandise to store shelves.
• Inform customers about grocery specials.
• Gather carts and return them to designated areas.
• Clean spills, collect trash, and clean areas inside and outside the store, including the parking lot.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions or incidents, and notify store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
• Welcome and assist customers by answering questions about products in the department and throughout the store.
• Follow applicable laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer or business issues.
• Provide support through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed