Courtesy Clerk/Grocery Bagger

Kroger•Albuquerque, NM

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role includes bagging groceries, supporting customers and cashiers, maintaining store and parking-lot cleanliness, and following safety, food-safety, and company guidelines. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation. The company continuously accepts applications for roles like this. Submissions are regularly reviewed, and applicants may be contacted if a position becomes available that aligns with their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
Help remove customers’ merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning and inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot; clean areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Follow food-safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Make customers feel welcome, important, and appreciated by answering questions about products in the department and throughout the store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.