Courtesy Clerk/Grocery Bagger

The Kroger Co. • Surprise, AZ

6d

About The Position

Create an outstanding customer experience through exceptional service and help establish and maintain a safe, clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role supports customers at checkout and throughout the store, performs cleaning and merchandising tasks, and follows applicable food safety, safety, legal, and company requirements.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, striving for at least five items per bag while ensuring items are not damaged and following best practices for reusable, plastic, and paper bags.
• Assist with removing customers' merchandise from the bottom of the bascart for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect and pick up trash inside the store and in the parking lot.
• Clean all areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Understand the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
• Adhere to food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Help customers feel welcome, important, and appreciated by answering questions about products throughout the store.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed