Courtesy Clerk/Grocery Bagger
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags groceries, helps customers with their purchases, maintains store and parking-lot cleanliness, returns merchandise, and supports safe store operations. The role also involves assisting customers with questions, informing them about grocery specials, and helping maintain a welcoming environment. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applications are continuously accepted for roles like this one. The team regularly reviews submissions and will contact applicants if a position becomes available that aligns with their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when needed.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag customers’ groceries at checkout, aiming for at least five items per bag while preventing damage.
- Use appropriate bagging practices for reusable, plastic, and paper bags.
- Help remove merchandise from the bottom of customers’ shopping carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers about grocery specials.
- Return merchandise to store shelves.
- Gather shopping carts and return them to designated areas.
- Clean spills and collect trash inside the store and in the parking lot.
- Clean areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Welcome and assist customers by answering questions about products in the department and throughout the store.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably and cooperatively, without confrontation.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
