Court Operations Specialist (Court Clerk)
About The Position
The Clatsop County Circuit Court in Astoria, Oregon, is hiring a part-time Court Clerk (Court Operations Specialist). In this role, you will manage cases filed with the court from start to finish. This includes reviewing filings for accuracy and completeness, entering data into the case management system, and working with judges, supervisors, and other court staff to determine appropriate next steps. You will review cases and reports, ensuring that all deadlines are met. You will also help determine workload priorities, maintain desk manuals, and update resource materials. Customer service is a key part of this position, and the support you provide will be in person, over the phone, through video, and in writing. You will explain OJD policies and court procedures to attorneys, litigants, the public, and other interested parties. You will answer questions about the status of cases and the court calendar. You will also provide general technical troubleshooting for the court’s public computer kiosks, remote court appearances, the court’s public-facing website, and electronic filings. You will spend part of your time performing cashiering duties, including accepting and receipting payments. You will also help orient and train new employees as needed. Assigned tasks may be changed to accommodate workload and organizational needs.
Requirements
- High school diploma or equivalent.
- Four (4) years of responsible administrative experience, in a moderately complex office or business setting, demonstrating the knowledge, skills, and abilities needed for this position.
- Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.
- Experience performing a variety of clerical or administrative tasks with strict deadlines in a professional setting.
- Experience maintaining accuracy while multitasking, despite frequent interruptions or distracting surroundings.
- Experience using a computer and different applications to accomplish a variety of tasks that involve data entry, looking up accounts or cases, scheduling events in electronic calendars, and updating information.
- Experience providing customer service to a variety of individuals in challenging circumstances.
- Experience handling cash or credit card transactions and generating receipts.
Responsibilities
- Manage cases filed with the court from start to finish.
- Review filings for accuracy and completeness.
- Enter data into the case management system.
- Work with judges, supervisors, and other court staff to determine appropriate next steps.
- Review cases and reports, ensuring that all deadlines are met.
- Help determine workload priorities.
- Maintain desk manuals.
- Update resource materials.
- Provide customer service in person, over the phone, through video, and in writing.
- Explain OJD policies and court procedures to attorneys, litigants, the public, and other interested parties.
- Answer questions about the status of cases and the court calendar.
- Provide general technical troubleshooting for the court’s public computer kiosks, remote court appearances, the court’s public-facing website, and electronic filings.
- Perform cashiering duties, including accepting and receipting payments.
- Help orient and train new employees as needed.
- Assigned tasks may be changed to accommodate workload and organizational needs.
Benefits
- Up to 99% of medical insurance premiums paid for part-time employees, including mental health coverage.
- 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
- Optional insurances and flexible spending plans.
- 5% allowance for bilingual skills (including ASL) if you can pass a skills test and are assigned to use those skills on the job.
- Eligible for a 5% annual increase.
- Public Service Loan Forgiveness program eligibility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
