Court Operations Associate, Hennepin County, Criminal Downtown Division

Minnesota Judicial Branch•Minneapolis, MN

1d•$21 - $35•Onsite

About The Position

Hennepin County District Court is hiring a Court Operations Associate for its Criminal Downtown Team. Associates work individually and in teams, using independent judgment and available resources to perform administrative assignments. The role calls for attention to detail, professionalism, strong interpersonal communication, time management, and technological skills in a high-performance court environment. The position is assigned to the Public Safety Facility team in downtown Minneapolis and may also provide assistance at the Hennepin County Government Center depending on business needs. Staff work primarily onsite, with potential for occasional remote work depending on business needs. Core hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, though hours may vary based on assignment and operational needs. The expected starting salary for external candidates is at least $23.50 per hour, depending on qualifications. The position is non-exempt under the Fair Labor Standards Act and eligible for State of Minnesota employee benefits. Employment offers are contingent on satisfactory background check results. The position is represented by AFSCME and will be filled in accordance with the AFSCME contract.

Requirements

High school diploma or equivalent.
One year of relevant job experience, or an equivalent combination of post-high-school education and experience totaling one year. Relevant experience may include customer service, administrative, office, or clerical work.
Experience providing exceptional customer service under pressure in a high-volume, fast-paced environment.
Effective oral and written communication skills.
Proficiency in Microsoft Office Suite and ability to learn other job-related software.
Ability to accurately process financial transactions and complete data-entry tasks with attention to detail.
Ability to resolve difficult situations and interpersonal conflicts respectfully and courteously.
Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity and collaboration.
Ability to organize workload, set priorities, and meet deadlines; self-motivation.

Nice To Haves

Two years of customer service and/or administrative experience.
Experience in a legal setting, such as a courtroom, or as a paralegal or legal assistant, including preparing, analyzing, and processing legal documents.
Experience with electronic document applications, workflow queues, and web-based video and audio platforms.
Experience handling financial transactions.

Responsibilities

Perform criminal courtroom clerking, prepare case files, check people in, host Zoom for remote calendars as needed, update court files live, and complete other criminal case processing.
Independently update case information and generate legal documents as court decisions are made during proceedings.
Ensure electronic messages containing custody, warrant, and sentencing information are sent to partner agencies accurately and promptly.
Schedule court hearings and send notices to parties and attorneys.
Respond to court stakeholders’ requests for information and answer questions about court policies and procedures courteously and effectively.
Perform financial activities, including calculating costs and amounts due, receipting fines, fees, and bail payments made at the counter or by mail, and balancing tills.
Perform other administrative duties as assigned.