Court Case Manager 1 (41-3339) Kenai

State of Alaska • Kenai, AK

6d • $10 • Onsite

About The Position

The Kenai Trial Court of the Alaska Court System is accepting applications for a Court Case Manager 1. This position will perform case processing duties and serve as a primary contact with the public. Employees transferring from another State of Alaska agency may receive consideration for advance step placement. Employees working in this job classification will be considered for annual salary increases upon successful completion of a 1-year probationary period. This job classification will promote to range 11 after successful completion of three years of service with the court. This position serves as the first point of contact for customers, providing professional, courteous, and efficient service while assessing customer needs, processing payments, maintaining accurate cash handling records, and ensuring a balanced cash drawer. The incumbent performs specialized case processing duties, develops expertise in assigned case types, and maintains accurate case records through regular audits and quality control measures. Cross-training is expected to support workflow, customer service, and team coverage across multiple case types. Additional responsibilities may include courtroom support, records management, inventory control, basic technology troubleshooting, staff training, and participation in special projects, meetings, and committees. The successful candidate must be able to multitask, maintain accuracy and attention to detail, exercise sound judgment, and remain calm and professional in a fast-paced environment. This position is assigned to the court's classified service; the incumbent will attain regular status after completion of the initial probationary period.

Requirements

• Graduation from high school or completion of a General Education Development (GED) certificate.
• One year of office clerical experience.
• Ability to multitask.
• Ability to maintain accuracy and attention to detail.
• Ability to exercise sound judgment.
• Ability to remain calm and professional in a fast-paced environment.
• Legal right to accept employment in the United States.

Nice To Haves

• Post-secondary transcripts, if using education to meet minimum qualifications.
• A list of at least three (3) professional references, who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.
• Copies of your most recent (2) performance evaluations, if available.

Responsibilities

• Serve as the first point of contact for customers, providing professional, courteous, and efficient service.
• Assess customer needs, process payments, and maintain accurate cash handling records.
• Ensure a balanced cash drawer.
• Perform specialized case processing duties and develop expertise in assigned case types.
• Maintain accurate case records through regular audits and quality control measures.
• Cross-train to support workflow, customer service, and team coverage across multiple case types.
• Provide courtroom support.
• Manage records.
• Control inventory.
• Perform basic technology troubleshooting.
• Train staff.
• Participate in special projects, meetings, and committees.

Benefits

• 12 paid holidays
• Medical coverage
• Dental coverage
• Optional vision coverage
• Employer-paid life insurance
• Enrollment in the Public Employees Retirement System (PERS)
• Enrollment in the Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
• Access to the Alaska Deferred Compensation Plan
• Personal leave accrued for vacation, illness, or personal needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED