Community Court Coordinator/Case Manager

City of Federal Way•Federal Way, WA

7d•Onsite

About The Position

This is a full-time, limited-term position, with funding through June 30, 2027. The position may be extended depending on funding. Under the direct supervision of the Court Administrator, the Community Court Coordinator/Case Manager is responsible for the overall program organization as well as managing daily operations, collecting data, and implementing strategies. This position provides direct service case management to participants of Community Court. This position assesses participant needs and eligibility and connects them with identified resources. This position also implements, monitors, and reports participant compliance with court objectives, as ordered by the Community Court Judge. Responsibilities will also include implementing policies and procedures as well as recruiting and managing service providers. The position works as part of a team with the Case Manager as well as the core team consisting of the Judge, the prosecutor, the defense attorney, and the peer navigator.

Requirements

High School diploma or equivalent
2 years of experience working with social service providers or therapeutic courts
Fluency in computer office programs, especially word and excel
A combination of education, training, and experience that provides the candidate with the knowledge, skills, and abilities to perform the job.
Possession of a valid Washington driver’s license
Must pass a criminal history background check
Knowledge of: Community resources, social service agencies, and landlords.
Knowledge of: Current practices of assessment, counseling, and treatment.
Knowledge of: Principles, practices and procedures of criminal law
Knowledge of: Structures of public benefit and welfare systems such as subsidized housing, food and financial assistance programs.
Ability to: Be sensitive to cultural and socioeconomic characteristics of the population served.
Ability to: Set appropriate limits with clients to help them gain skills and confidence.
Ability to: Work collaboratively with other personnel and/or service providers or professionals.
Ability to: Demonstrate mentorship and leadership skills.
Ability to: Work independently with strong organizational skills to meet a demanding workload.
Ability to: Demonstrate excellent communication skills, particularly listening, mediation, and writing skills.
Ability to: Work cooperatively as a member of a service-oriented team.
Ability to: Maintain a professional demeanor, good organizational and time-management skills, demonstrate good judgment, excellent problem-solving abilities
Ability to: Demonstrate punctual, regular, and reliable attendance.
Ability to: Plan, coordinate, organize and schedule programs, processes, and services.
Ability to: Work effectively with indigent populations, which may include working with individuals that are extremely hostile, angry and/or confrontational.
Ability to: Speak effectively and present information and respond to questions in a courtroom environment and in individual and small group situations.

Nice To Haves

An associate degree or higher in social work, criminal justice, psychology, counseling, or therapy field.

Responsibilities

Coordinates with all team members (judge, defense attorneys, prosecutors, court staff, law enforcement, jail staff, and various providers).
Plans, organizes and determine overall program organization, mission, core services, and allocation of services and capital.
Evaluates program progress, effectiveness, and outcomes as well as preparing reports to reflect the same, as requested.
Ensures continued education of best practices and trainings within the program and its staff.
Manages contact between participants, case manager, staff, and providers.
Coordinates activities.
Identifies trends and problems, develops plans and solutions, and implements written policies and procedures.
Recruits and manages providers, ensuring availability and meeting gaps within participants’ needs.
Manages contracts and MOU.
Ensures case manager has all needed information for compliance reports.
Assist with developing and attaining program goals and objectives through effective program planning and implementation.
Develop and maintain program standards and administer program within legal requirements.
Maintain confidentiality and professional ethical standards required by state and federal statutes.
Attend trainings, meetings, staffing sessions, and court hearings as required.
Complete screening and assessment to determine eligibility, risk, and needs of individuals referred to Community Court.
Develop participant program agreements outlining objectives participants need to complete to resolve their criminal case(s).
Monitor participant’s compliance with program agreements and conditions, as ordered by the Community Court Judge.
Connect participants with community resources and conduct collateral contacts.
Complete and submit progress and violation reports to the Court, Prosecuting Attorney’s Office, and Defense Attorney in a timely manner.
Maintain accurate case notes in case management software.
Communicate participant progress with justice stakeholders and official documents.