Community Case Manager

Merakey • Shreveport, LA

5h • Hybrid

About The Position

Merakey is seeking a Case Manager to join their team in Shreveport, LA. The Community Case Manager is responsible for treatment planning and providing face-to-face and telehealth case management services for the Nursing Home Diversion and Transition Case Management. This position is responsible for managing an assigned caseload of clients with severe mental illness, assessing client needs, developing, implementing, and reviewing service plans, and collaborating with other community resources to meet client needs.

Requirements

• Bachelor’s degree in human services field combined with experience working within the mental health field.
• Valid LA Driver’s License
• Must have state and federal clearances.

Responsibilities

• Participates as directed in the screening of new service requests within the clinic by means of and agency approved procedure which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing policies and procedures.
• Coordinates case management assessment on all clients entering caseload.
• Develops appropriate treatment/service plans with clients as the means for implementing appropriate services and developing effective alliances with clients.
• Provides on-going supportive and/or case management functions in accordance with the problems, needs, and the strategies identified within the service plan to help the clients to achieve the stated goals and objectives.
• Provides face-to-face reviews with the client and/or relevant staff on a regular basis the progress made in reaching service goals so that the service plan can be modified as necessary to ensure that the goals and objectives are being achieved. The frequency reviews will be determined by relevant requirements.
• Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
• Participates in planning and service coordination activities as directed to improve and enhance service continuity and effectiveness for clients.
• Complete required productivity, mileage and other reports in a timely fashion as required.
• Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
• Maintains close communication with the consulting Nurse Program Director for input regarding medication compliance, side effects of medication, and medication changes and alerts these members of the staff of any changes in client adjustment which might suggest decompensation and a need for more aggressive intervention.
• Maintains service logs and turns them in on a weekly basis so that staff and client service information can be reviewed by supervisors and management personnel and can be reported to local and state funding sources to determine if performance contract levels of service have been achieved and/or maintained.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level