Court-Based Intake Specialist

Center for Justice Innovation•New York, NY

3d•$52,000 - $64,500•Onsite

About The Position

The Queens Community Justice Center seeks a Court-Based Intake Specialist for a youth firearm intervention initiative serving young people charged with gun-related offenses in the Queens Youth Part. The specialist is the program’s primary court-based representative and first point of contact for referred participants and families. Based on site in the Queens Youth Part, the specialist receives referrals from court stakeholders, engages youth and caregivers, conducts intake and screening, and coordinates participants’ transition from court referral to community-based mentoring, clinical, workforce, and wraparound services. The position also supports ongoing participant engagement and follow-up, collaboration and communication with court partners, and timely documentation and data collection. The role requires a trauma-informed, youth-centered, strengths-based, and culturally responsive approach, as well as coordination with program staff and community service providers. This is a full-time, on-site position in Queens, New York, with a standard 35-hour work week. Compensation is $28.57–$35.44 per hour, equivalent to $52,000–$64,500 annually based on a 35-hour work week, and is commensurate with experience.

Requirements

Associate’s degree and one year of experience, or two to three years of experience as an equivalency, working with adolescents or young adults in a court-based, youth development, community-based, behavioral health, or human services setting.
Demonstrated ability to build rapport with young people and families and engage individuals who may be ambivalent about services.
Strong organizational skills and ability to manage multiple referrals, deadlines, and communication needs in a fast-paced environment.
Strong written and verbal communication skills, including the ability to communicate effectively with youth and professional stakeholders.
Ability to collaborate with court personnel, attorneys, service providers, and internal program staff.
Commitment to trauma-informed, strengths-based, and culturally responsive practice.

Nice To Haves

Bachelor’s degree.
Experience engaging justice-involved youth, violence-impacted youth, or other high-needs populations.
Familiarity with Queens communities and the needs of court-involved youth and families.
Bilingual skills.

Responsibilities

Maintain a consistent on-site presence in the Queens Youth Part and receive referrals from the Judge, Resource Coordinator, defense counsel, the Queens District Attorney’s Office, and other court stakeholders.
Meet with referred youth as soon as possible, ideally the same day, to begin engagement, explain the program, and complete intake.
Orient participants to program expectations, available services, and next steps in the referral and engagement process.
Schedule follow-up assessment and service planning with the Program Manager and facilitate participants’ handoff into ongoing services.
Build rapport with court-involved youth and families using a trauma-informed, youth-centered, and strengths-based approach.
Conduct phone, text, and in-person outreach and follow-up with participants and families to support enrollment, attendance, and sustained engagement.
Collaborate with mentors and other staff to re-engage participants who miss appointments or become disconnected from services.
Help participants understand court expectations and navigate the transition from court referral to community-based services.
Identify and address immediate barriers to participation, including communication challenges, transportation issues, family concerns, and ambivalence about services.
Make referrals and support connections to behavioral health services, including longer-term counseling and other specialized services as appropriate.
Serve as a liaison between the Queens Community Justice Center and court stakeholders, including the Judge, Resource Coordinator, defense counsel, prosecutors, and other court personnel.
Communicate with court partners about referrals, enrollment status, scheduling, and participant engagement as directed by the Program Manager.
Prepare and share participant updates, attendance information, and other court-related communications in coordination with the Program Manager.
Participate in court-based meetings and case conferences as needed to support coordinated service planning and communication.
Complete timely, accurate, and thorough intake documentation, screening forms, referral tracking, and case notes in the Justice Center’s case management system.
Track referrals, enrollment, court dates, engagement status, and other key participant information according to program protocols.
Support data collection for reporting, program monitoring, and quality assurance.