School-Based Intake Specialist

Behavioral Health Services North Inc•Morrisonville, NY
•$0 - $20

About The Position

BHSN is seeking an Intake Specialist to complete administrative, clerical, organizational, and customer-service-related tasks focused primarily on school-based mental health services. The role also functions as an Administrative Assistant to the Program Director. The position gathers and records information about prospective service recipients, supports intake screening and insurance-record maintenance, helps children and families engage in clinical services, and coordinates with clinicians and school-district personnel. The role works across varying program sites and requires reliable transportation between them. BHSN describes its workplace as offering opportunities to make a community impact, work alongside passionate colleagues, receive coaching and training, and grow within a rapidly growing organization.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of administrative or clerical experience required.
  • Strong communication and organizational skills required.
  • Strict adherence to HIPAA and confidentiality laws while maintaining professional boundaries with personal information.
  • Reliable transportation to transition between varying program sites required.

Nice To Haves

  • Associate’s degree in business or a related field preferred.

Responsibilities

  • Gather initial information from prospective service recipients and enter it into the appropriate software system.
  • Verify initial insurance information and maintain accurate, current insurance records and contact information.
  • Screen potential new clients for services.
  • Ensure documentation is completed according to state and federal regulations and organizational policies and procedures.
  • Compile monthly reports as requested.
  • Assist children and families in engaging in clinical services.
  • Coordinate services with school-based clinicians and school-district on-site coordinators.
  • Complete administrative, clerical, organizational, and customer-service-related tasks, including functions as Administrative Assistant to the Program Director.

Benefits

  • Personalized health coverage
  • Paid time off
  • Holiday pay
  • Coaching for professional growth
  • Training opportunities
  • Opportunities to grow within the organization
  • Community discounts
  • Loan forgiveness
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