Course Coordinator

Amentum•Hanover, MD

23h•$85,000 - $135,000•Hybrid

About The Position

Amentum is seeking a Course Coordinator in Hanover, MD and remote, to provide front-line, non-technical support for web-based and instructor-led training courses. The Course Coordinator will be part of a collaborative multidisciplinary Team delivering highly sophisticated, technical, hands-on training solutions to meet the mission and time-critical needs of our customers.

Requirements

Excellent speaking, presentation, reading comprehension, and writing skills.
Detail oriented.
Able to effectively collaborate with other members of the team.
Able to prioritize tasks under strict deadlines.
Able to interface with individuals at all levels of the organization both verbally and in writing.
Well-organized with the ability to coordinate and prioritize multiple tasks simultaneously.
Must work well under pressure to meet deadline requirements.
Able to create and edit all required course reports (to include daily, weekly, monthly, end-of-course, course readiness, progress, exam, and final reports).
Use multiple word processing and presentation tools such as MS Word, MS Excel, and PowerPoint, etc.
Two (2) years of relevant experience with a Bachelor's degree in education, English, Communications, a technical discipline, or a directly related field.
OR an additional 4 years of work experience (for a total of six (6) years of experience) can be substituted for the degree requirement.
2 years of experience working in the analysis, design, development, implementation/delivery, and/or evaluation of training OR 3 years of experience working in an administrative support role.

Nice To Haves

Military experience is desired.
Experience with Confluence and Jira is desired.

Responsibilities

Assist students with any administrative questions or issues they may have.
Proctor high-stakes exams.
Serve as a liaison between the students, staff, and the customer.
Create daily, weekly, monthly, end-of-course, and on the spot reports for the customer.
Address student concerns.
Track student progress.
Analyze student data.
Monitor high-stakes exams to ensure exam and student integrity.
Update and maintain course-related documentation.
Provide administrative support to students taking an independent learning, web-based cyber training.
Provide feedback for developing and updating course content, exercises, exams, resources, and other documentation as needed.
Provide first-line non-technical support for students attending locally and at remote sites.
Create and edit all required course reports (to include daily, weekly, monthly, end-of-course, course readiness, progress, exam, and final reports).
Roster students to new courses and set up required student accesses.
Document, track, analyze and create reports as required by the COR.
Maintain detailed administrative records of student data.
Proctor high-stakes exams to ensure exam and student integrity.
Collaborate with multiple team members as applicable to ensure accuracy of learning content and address student- specific issues.
Continuously develop and maintain a safe work environment.
Complete all training requirements and fulfill self-aid/buddy aid responsibilities.
Participate in emergency response tasks and serve on safety committees and teams.
Consistently provide services that meet customer expectations.
Conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts.
Read and understand Quality Management and Customer Satisfaction responsibilities.
Read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.