Part-Time Courier

Pace® Analytical Services•Westborough, MA

About The Position

The Courier supports laboratory operations by safely and promptly picking up, transporting, and delivering environmental samples, documents, and materials. The role helps preserve sample integrity and support accurate data that protects communities and ecosystems. The Courier also prepares an assigned vehicle for daily operations, maintains transport documentation, supports staff with sample transport procedures, and contributes to process improvements and a positive, customer-focused work environment.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and ability to maintain all required licenses and certifications.
  • Knowledge of safe driving, customer service, and sample transport principles.
  • Ability to learn and follow organizational policies, procedures, and transportation protocols.
  • Comfort using basic computer applications and maintaining accurate documentation.
  • Strong communication skills with internal teams and external customers.
  • Ability to work independently and as part of a team.
  • Good judgment, professionalism, and discretion when interacting with others.
  • Comfort operating a company vehicle equipped with GPS/telematics tracking and inward- and outward-facing safety cameras; cameras do not record audio.

Nice To Haves

  • Experience in a related role is preferred but not required.

Responsibilities

  • Pick up, transport, and deliver samples, documents, and materials as needed.
  • Review, complete, and process documents, databases, and related information for sample pickup, transport, and delivery.
  • Prepare the assigned vehicle for daily operations, including documentation, safety checks, and basic maintenance needs.
  • Provide support and assistance to staff and management related to sample transport procedures.
  • Research issues and recommend solutions to improve processes and resolve customer, staff, or management concerns.
  • Help ensure compliance with applicable laws, rules, and regulations, seeking guidance or escalating issues as needed.
  • Offer suggestions and actively participate in team efforts to contribute to efficiency.
  • Promote a positive, collaborative, and customer-focused work environment aligned with Pace values.

Benefits

  • Full-time roles are eligible for a comprehensive benefits program that includes medical, dental, and vision coverage; a 401(k) retirement savings plan with the employer match immediately 100% vested; life, disability, and voluntary benefits; paid holidays, sick days, and vacation days; HSA; wellness program; flexible spending accounts; tuition reimbursement; Employee Assistance Program; parental leave; optional legal coverage; and identity theft coverage.
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