Coupa Administrator

Eurofins•Lancaster, PA

6d•$51,000

About The Position

The Coupa Administrator partners with Procurement, Accounts Payable, and business stakeholders to document requirements and propose process solutions using Coupa. The role identifies process improvement and automation opportunities, keeps current with Coupa features and releases, and researches, designs, develops, tests, and deploys enhancements. It also maintains and updates master data taxonomy and promotes broader adoption of Coupa across the company, helping groups transition to the platform. The role leads supplier enablement activities, including analyzing client spend data to develop enablement strategies, defining supplier segments with internal stakeholders, and creating and executing supplier communications. It configures procurement applications for electronic transaction data, conducts unit and supplier enablement testing, tracks defects and resolves issues, and manages supplier outreach, planning, training, onboarding, and ongoing enablement support. The administrator communicates findings through standard and ad hoc reports and collaborates with cross-functional teams. This is a full-time position based within commuting distance of Lancaster, Pennsylvania, with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m. and additional hours as needed.

Requirements

College diploma or university degree in MIS, Supply Chain, Business Administration, or equivalent work experience.
Minimum 3 years of professional-level purchasing experience.
Ability to work in a fast-paced environment, set priorities, work under pressure, and complete assigned tasks with limited supervision.
Willingness to work variable hourly demands as departmental workload fluctuates and to work additional hours as needed.
Authorization to work indefinitely in the United States without restriction or sponsorship.
Strong analytical skills, assertiveness, and initiative.
Ability to think strategically and solve problems.
Ability to collaborate, discuss, contribute, and cooperate with teams and coworkers.

Nice To Haves

Coupa experience is strongly preferred.
Strong knowledge of procure-to-pay practices, including purchasing, receiving, and accounts payable.
Inventory and supplier enablement knowledge is a plus.
Experience with cXML, EDI, or similar eCommerce applications and formats is preferred.
High proficiency with Microsoft Office Suite, P2P, SIM, Coupa, JDE/Oracle, and Ariba.
Desire to be an integral part of a services team and contribute to the group's success.

Responsibilities

Partner with Procurement, Accounts Payable, and business stakeholders to document requirements and propose Coupa process solutions.
Identify process gaps and opportunities for improvement and automation using Coupa functionality.
Stay up to date on Coupa features, upgrades, and version releases.
Research, design, develop, test, and deploy Coupa features and enhancements.
Maintain and update master data taxonomy.
Promote Coupa adoption across the company and assist groups with transitioning to the platform.
Analyze client spend data to develop supplier enablement strategies.
Define supplier segmentation in collaboration with internal stakeholders.
Develop and execute supplier communication plans.
Configure procurement applications to support electronic transmission of transactional data.
Conduct unit and supplier enablement testing, track defects, and resolve application issues and bugs.
Conduct supplier outreach and planning activities.
Train and onboard suppliers and provide supplier enablement support.
Communicate findings to clients through standard and ad hoc reports.
Collaborate with cross-functional teams.