Coupa Administrator

Eurofins USA•Lancaster, PA

About The Position

The Coupa Administrator partners with Procurement, Accounts Payable, and business stakeholders to document requirements and propose process solutions using Coupa. The role identifies process-improvement and automation opportunities, stays current on Coupa features and releases, and researches, designs, develops, tests, and deploys Coupa enhancements. It also maintains and updates master data taxonomy and promotes broader adoption of Coupa across the company, helping groups transition to the platform. The position leads supplier enablement activities, including analyzing client spend data, developing supplier segmentation and communication strategies, configuring the procurement application for electronic transaction transmission, and conducting unit and supplier enablement testing. The administrator tracks defects and resolves issues and application bugs, conducts supplier outreach, training, and onboarding, provides enablement support, reports findings to clients, and collaborates with cross-functional teams. This is a full-time position based in commuting distance of Lancaster, Pennsylvania, with a Monday–Friday schedule of 8:00 a.m. to 5:00 p.m. Additional hours may be needed as assignments and departmental workload require.

Requirements

College diploma or university degree in MIS, Supply Chain, Business Administration, or equivalent work experience.
At least 3 years of professional-level purchasing experience.
Ability to work in a fast-paced environment, set priorities, work under pressure, and complete assigned tasks with limited supervision.
Willingness to work a schedule with hourly demands that vary as departmental workload fluctuates.
Ability to work additional hours as needed to complete assignments.
Authorization to work indefinitely in the United States without restriction or sponsorship.

Nice To Haves

Coupa experience is strongly preferred.
Strong knowledge of Procure-to-Pay practices, including purchasing, receiving, and accounts payable.
Inventory and supplier enablement knowledge.
Experience with cXML, EDI, or similar eCommerce applications and formats.
High proficiency with Microsoft Office Suite, P2P, SIM, Coupa, JDE/Oracle, and Ariba.
Strong analytical skills, assertiveness, and initiative.
Ability to think strategically and solve problems.
Ability to collaborate, discuss, contribute, and cooperate with teams and coworkers.
Desire to contribute as an integral part of a services team.

Responsibilities

Partner with Procurement, Accounts Payable, and business stakeholders to document requirements and propose Coupa process solutions.
Identify process gaps and opportunities for improvement and automation using Coupa functionality.
Keep up to date on Coupa features, upgrades, and version releases.
Research, design, develop, test, and deploy Coupa features and enhancements.
Maintain and update master data taxonomy.
Promote Coupa adoption across the company and assist groups transitioning to the platform.
Analyze client spend data and develop supplier enablement strategies.
Define supplier segmentation approaches with internal stakeholders.
Develop and execute supplier communication plans.
Configure the procurement application to support electronic transmission of transactional data.
Conduct unit and supplier enablement testing and manage defect tracking and resolution of issues and application bugs.
Conduct supplier outreach and planning, training, and onboarding.
Provide supplier support during enablement.
Communicate findings to clients through standard and ad hoc reports.
Collaborate with cross-functional teams.