Coupa Risk Assess Application Owner

Northern Trust•Tempe, AZ

About The Position

The Coupa Risk Assess (CRA) Application Owner is responsible for the strategic ownership, administration, support, and continuous improvement of Northern Trust’s third-party risk management platform. The role is the primary liaison among business stakeholders, technology teams, and external vendors, ensuring the platform supports supplier risk management, regulatory compliance, operational efficiency, and enterprise reporting. The Application Owner leads platform enhancements and oversees integrations with Coupa Core, ZIP, Azure Data Lake, and other enterprise systems. The role also manages application governance and data quality and provides subject matter expertise to support business objectives and technology strategy. It requires knowledge of third-party and supplier risk management, procurement operations, SaaS platform administration, business process design, reporting, data governance, and system integrations. A bachelor’s degree in a related field and six or more years of relevant experience are required. Experience with Coupa platforms, SaaS applications, systems integrations, and Agile delivery methodologies is preferred. The stated salary range is $78,945–$134,235 USD. Northern Trust offers a comprehensive benefits package and a discretionary bonus program that may include an equity component. Applicants must be authorized to work in the U.S. without employment-based visa sponsorship.

Requirements

  • Bachelor’s degree in Business, Information Systems, Supply Chain Management, Finance, Risk Management, or a related field.
  • Six or more years of relevant experience in application ownership, procurement technology, third-party risk management, business systems analysis, or related disciplines.
  • Strong knowledge of third-party risk management, supplier risk management, procurement operations, and related regulatory requirements.
  • Experience with SaaS platform administration, application ownership, business process design, reporting, data governance, and system integrations.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Authorization to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Nice To Haves

  • Experience with Coupa Risk Assess, Coupa Core, ZIP, Azure DevOps, Power BI, ServiceNow, and Microsoft 365 tools.
  • Experience with Coupa platforms, SaaS applications, systems integrations, and Agile delivery methodologies.
  • Professional certifications such as PMP, CPSM, CSCP, Agile Product Owner, or equivalent.

Responsibilities

  • Own and support the Coupa Risk Assess platform, aligning it with Procurement, TPMO, Risk, Compliance, and business objectives.
  • Manage application configuration, business processes, workflows, questionnaires, risk models, reporting, and user access controls.
  • Gather requirements with business stakeholders, prioritize enhancements, and implement solutions to improve operational effectiveness and user experience.
  • Lead application change management, including requirements definition, testing, release management, user acceptance testing, and production deployments.
  • Monitor application health, data quality, integrations, and production support activities, coordinating issue resolution with internal technology teams and external vendors.
  • Oversee integrations between CRA and Coupa Core, ZIP, Azure Data Lake, reporting solutions, and other enterprise systems.
  • Support regulatory, audit, compliance, and third-party risk management requirements through platform governance, controls, and reporting.
  • Develop and maintain operational metrics, dashboards, and reporting for business decision-making and management oversight.
  • Maintain application documentation, procedures, training materials, and knowledge resources.
  • Serve as the primary business relationship manager for the CRA platform, working with vendors and internal stakeholders to drive continuous improvement and adoption.
  • Provide subject matter expertise in third-party risk management, supplier risk management, procurement technology, and related business capabilities.
  • Work with business partners and technology teams to formulate and implement strategies and solutions that enhance services, improve processes, and support business objectives.

Benefits

  • Retirement benefits, including 401(k) and pension.
  • Health and welfare benefits, including medical, dental, vision, spending accounts, and disability benefits.
  • Paid time off.
  • Parental and caregiver leave.
  • Life and accident insurance.
  • Other voluntary and well-being benefits.
  • Discretionary bonus program that may include an equity component.
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