County Support Specialist

MINNESOTA VALLEY ACTION COUNCIL INC•Saint Peter, MN

1d•$20 - $20•Onsite

About The Position

The County Office Support Specialist serves as the initial point of contact for clients, visitors, and community members at MVAC county offices. This position provides information and referral services, supports office procedures and daily operations, and delivers clerical support to departments housed in the county office to ensure efficient, timely, and professional delivery of MVAC programs.

Requirements

Two years of experience working in an office setting.
Ability to provide professional customer service to clients, visitors, and community members.
Ability to provide information, referrals, and clerical support in a confidential and professional manner.
Ability to work independently with limited daily supervision.
Proficiency with general office procedures, computer systems, data entry, typing, and standard office equipment.
Strong communication, organization, and attention-to-detail skills.
Valid Minnesota driver’s license.
Must be authorized to work for any employer in the United States; MVAC is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Vocational education or training in office procedures, computer systems, typing, administrative support, or a related field.
Experience working in a nonprofit, community action, human services, or public assistance setting.
Knowledge of MVAC programs, county resources, or community-based support services.
Experience providing front-desk reception, information and referral, or multi-department administrative support.

Responsibilities

Serve as the initial point of contact for clients, visitors, and community members seeking assistance at MVAC county offices.
Provide respectful, professional, and timely customer service and respond to inquiries.
Provide information and referral services to individuals and families seeking assistance through MVAC programs or county and community resources.
Provide direct support services to MVAC programs as assigned.
Provide clerical and administrative support, including document preparation, data entry, filing, scheduling, and correspondence as needed.
Support office procedures and daily operations to promote efficient service delivery across programs.
Maintain working knowledge of MVAC programs and county resources to direct clients and visitors to appropriate services.
Maintain confidentiality of client, employee, and agency information in accordance with MVAC policies and applicable requirements.
Work independently and collaboratively with staff across departments to support agency operations and client service needs.