Country Manager - Vietnam
About The Position
The Country Manager - Vietnam is accountable for the strategic leadership, organizational performance, and long-term development of Living Spaces’ Vietnam office. Reporting to the Vice President, Global Sourcing and Compliance, the role sets in-country direction, aligns resources with approved business plans, develops functional leaders, and represents the company with suppliers, factories, employees, government authorities, and business partners. The Country Manager leads through the Senior Manager, Operations and other functional leaders, while retaining accountability for strategy, priorities, organization design, budgets, major decisions, risk escalation, and overall in-country results. The role develops and executes Vietnam business and operating plans aligned with Living Spaces’ strategy, and guides the office’s evolution into a fully capable Direct Sourcing Center with integrated product development, sourcing, merchandising, planning, quality, compliance, and studio capabilities. It oversees supplier development, sourcing opportunities, product creation, operational alignment, compliance, risk management, and coordination between in-country teams and U.S.-based functions. The Country Manager also leads and develops in-country employees and leaders, prepares forecasts and budgets, reports performance and risks to U.S.-based leadership, and maintains senior relationships with vendors, factories, government authorities, and other stakeholders. The position directly manages a team within the location.
Requirements
- Bachelor’s degree or equivalent from a four-year college in business administration, marketing, finance, or a related field is preferred.
- Five years of experience in project management and Country Manager knowledge.
- Working knowledge of the Vietnam region.
- Deep understanding of Vietnam’s local politics to enforce laws and regulations.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Working knowledge of project management processes and software, especially budgeting, team-building, and time management.
- Ability to directly manage a team, delegate responsibilities, supervise direct reports, and provide guidance and motivation.
- Equivalent combinations of education and experience will be considered.
Nice To Haves
- Master’s degree is a plus.
Responsibilities
- Develop and execute Vietnam business and operating plans, aligning priorities, budgets, resources, and roadmap initiatives with company strategy and approved plans.
- Lead, coach, and develop the Senior Manager, Operations and functional leaders; establish direction, priorities, decision rights, accountability, and succession depth, and intervene on material issues or risks requiring executive direction.
- Prepare and manage forecasts, budgets, and resource plans; assess staffing and capability needs; recommend investments; and report business performance, risks, initiatives, resource requirements, and roadmap progress to U.S.-based leadership.
- Guide the evolution of the Vietnam office into a fully capable Direct Sourcing Center with integrated product development, sourcing, merchandising, planning, quality, compliance, and studio capabilities.
- Develop senior relationships with strategic vendors, factories, business partners, government authorities, and other stakeholders, representing Living Spaces and strengthening its market presence and reputation.
- Guide supplier development, factory diversification, capacity growth, and product opportunities across Vietnam and other approved sourcing regions; oversee major negotiations, commercial issues, claims, and disputes in coordination with U.S.-based leadership.
- Partner with Product Managers and U.S.-based teams to align product and sourcing direction with category plans, customer needs, product requirements, and approved priorities.
- Sponsor in-country product creation capabilities, including sample review, costing, value engineering, product readiness, and launch coordination; establish cost-transparency expectations while protecting quality, safety, compliance, and design intent.
- Ensure merchandising, planning, sourcing, product development, quality, and suppliers operate with aligned requirements, ownership, and escalation paths; review and direct resolution of material execution gaps.
- Establish and oversee governance and accountability for supplier compliance, product safety, quality, claims, corrective actions, social compliance, sustainability, and applicable supply-chain programs.
- Identify and manage regulatory, supplier, operational, and geopolitical risks; direct mitigation within delegated authority and escalate material exposure as appropriate; ensure compliance with applicable laws, company policies, and approved requirements.
- Coordinate effectively among in-country teams, factories, vendors, and U.S.-based corporate functions, including merchandising, planning, quality, shipping, finance, human resources, administration, and information systems; support business visits and sourcing activities.
- Oversee recruitment, onboarding, development, and performance management of in-country employees in partnership with Human Resources and functional leaders.
- Develop and execute company business strategies to attain board and shareholder goals; provide strategic advice to direct reports; prepare and implement business plans; communicate and enforce company policies and legal guidelines; maintain trust with shareholders, partners, and authorities; delegate and supervise direct reports.
Benefits
- Medical insurance (full-time only)
- Dental insurance (full-time only)
- Vision insurance (full-time only)
- 401(k) with Company match (full-time and part-time)
- Vacation (full-time only or as otherwise required by applicable law)
- Paid sick leave (full-time and part-time)
- Flex or Health Spending Account (eligible full-time only)
- Employee Assistance Program (full-time and part-time)
- Holiday pay (full-time only)
- Life insurance (full-time only)
- Team bonus eligibility for Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs
- Expense reimbursement as required by applicable law and Company policy
- Overtime pay for eligible non-exempt Team Members
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What This Job Offers
Job Type
Full-time
Career Level
Director
