Country Club Activities Supervisor

PCH Hotels & Resorts•Point Clear, AL

About The Position

The Country Club Activities Supervisor oversees recreational activities and facilities at Lakewood Country Club, part of the Grand Hotel Golf Resort & Spa. The role supervises recreation associates, coordinates guest activities and events, and maintains facilities and equipment to high standards. The supervisor helps ensure guests have a safe, clean, enjoyable experience, addresses concerns, and improves recreational offerings based on guest feedback.

Responsibilities

  • Interact with guests, promote recreational offerings, and encourage participation in activities.
  • Create a welcoming and fun atmosphere for guests.
  • Lead, train, and motivate the recreation team, ensuring staff follow safety protocols and hospitality standards.
  • Enforce safety guidelines for recreational activities, including those involving pool and sports facilities.
  • Oversee the cleanliness, functionality, and safety of recreational facilities and equipment.
  • Ensure equipment is maintained, stocked, and in good working condition.
  • Organize special events and themed activities in collaboration with other hotel departments.
  • Solicit and assess guest feedback, then implement improvements to recreational offerings.
  • Proactively identify and resolve issues to provide guests with an enjoyable experience.

Benefits

  • Health, dental, and vision coverage, with FSA and HSA plan options.
  • 401(k) with company match.
  • Discounts on hotel stays, dining, golf, and retail at PCH properties and Marriott hotels worldwide.
  • Professional development and career advancement opportunities within PCH Hotels & Resorts.
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