Store 66 Clarksville - Counter Sales (FT)

Replacement Parts•Clarksville, AR

1d•Onsite

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales and takes customer orders in person and by phone. The role supports store operations through sales programs and customer- and team-oriented activities. Sales may involve aftermarket automotive replacement parts, heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. Incentives may be available for sales activities. The position serves customers by helping identify needed parts, learning to research availability and pricing using store systems, computers, and catalogs, and partnering with experienced employees when assistance is needed. It also handles transactions and customer accounts, helps process and organize inventory and orders, and maintains the store and surrounding areas. The job has no supervisory responsibilities. This is a safety-sensitive position involving heavy equipment and hazardous materials.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and a clean driving record. Class E license is required for Missouri locations.
Ability to meet the physical demands of the role, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Ability to work in a safety-sensitive role involving heavy equipment and hazardous materials.
Employment is subject to post-offer, pre-employment drug testing.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

Provide courteous customer service and assist customers in determining the parts they need.
Take customer orders in person and by phone, and promote sales programs and products.
Consult with experienced employees when needed to identify options for customer problems.
Learn to research part availability, stock numbers, inventory status, and pricing using computers and catalogs.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Check in, put up, straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow the manager’s instructions for customer core returns, learn the credit process, and complete required paperwork with manager support until ready to work independently.
Attend assigned training and complete online training programs, including knowledge tests where required.
Work the home store inventory and assist with inventory at other locations when assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Safely drive a vehicle in varying weather and traffic conditions.
Attend work as scheduled and on time, follow safety and company policies, maintain a professional appearance, and cooperate with coworkers.
Perform other tasks as assigned.