Inside Sales - Counter Sales

William B Morse Lumber Co•Rochester, NY
•Onsite

About The Position

The Counter Sales will provide excellent customer service by assisting customers promptly and courteously with their requests and purchases. Counter Sales will answer customer questions and provide as much information as needed. Perform all job responsibilities in a safe, timely and efficient manner.

Requirements

  • Organized
  • Knowledgeable
  • Customer Focused
  • Detail Oriented
  • Responsible
  • Excellent Communication Skills
  • Positive Attitude
  • Math and Computer Skills
  • Service Oriented
  • Self-Motivated
  • Competent in Microsoft Office.
  • Must be able to multi-task and prioritize.
  • Promote sales and customer service concepts.
  • Professional and timely communication using all available resources.
  • Exceptional interpersonal and customer service skills.
  • Ability to work independently and with a team.
  • Educated in building materials.
  • Sales Minded
  • Strong written and oral communication skills
  • Math and analytical skills
  • High School Diploma
  • Must be able to lift 50lbs.
  • Must be able to stand and sit for extended periods of time.
  • 1 Year Inside Sales

Responsibilities

  • Listen and communicate effectively by phone, e-mail, and in person.
  • Build relationships with repeat customers.
  • Receive and process quotes and orders using multiple software and order entry programs.
  • Proactively assist customers with questions and problems.
  • Ensure that our customers receive the highest level of sales and customer service and value.
  • Complete assigned projects in a timely matter.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • 401(k) Match
  • Paid Time Off
  • Paid Holidays
  • Employee Referral
  • Employee Purchase Discount
  • Employee Assistance Plan
  • Travel Reimbursement
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