Counter Sales Representative - Centennial, CO

Sonepar•Centennial, CO

7d•$20 - $25

About The Position

QED is hiring a Counter Sales Representative in Centennial, Colorado. The role establishes and improves customer relationships to understand sales territory, schedules, and customer needs through phone contact and customer visits. The representative interviews customers by phone or at the company facility to identify appropriate products and records order information in the computer for delivery. The position also includes warehouse work such as shipping, receiving, inventory control, and order pulling. The representative takes and solicits orders, promotes products, provides product information and pricing, prepares quotations and sales tickets, estimates delivery dates, follows up on quotations, and coordinates with customers and internal departments. The role also involves purchasing materials, handling customer complaints, preparing business correspondence and reports, and continually developing technical knowledge of QED merchandise. Other responsibilities may be assigned. The compensation is $20.00–$25.00 per hour plus counter sales monthly commission. The schedule is 7:00 a.m.–4:00 p.m., Monday through Friday. The posting closing date is November 11, 2026; applications may be accepted until a sufficient number are received, and QED may extend or close the posting.

Requirements

Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to perform job-related arithmetic, including calculations with whole numbers, fractions, decimals, and metric scales; rates, ratios, percentages, bar graphs, discounts, interest, commissions, and proportions.
In-depth knowledge of QED computer systems and Microsoft Office.
Ability to work as a team player and abide by QED’s core values and beliefs.

Responsibilities

Communicate with customers by phone or in person to receive product orders.
Solicit sales of new or additional products and contact regular and prospective customers to solicit orders.
Maintain positive, courteous interpersonal relations with customers and coworkers and represent the company professionally.
Serve as a liaison between customers and QED departments, including credit, purchasing, warehouse, outside sales, and management.
Determine the make, type, and quality of merchandise customers want by using product knowledge, catalogs, warehouse information, and other references.
Identify and use appropriate company or customer pricing systems, recognize when special pricing is needed, and provide competitive pricing.
Describe or demonstrate products and explain their features using samples or catalogs.
Compile prospective customer lists for sales leads.
Provide oral and written price, terms, and delivery quotations or estimates for standard, complex, or non-standard merchandise.
Prepare cash or charge sales tickets with required customer, product, pricing, and tax information for timely processing, shipment, and delivery; follow related record-keeping requirements.
Estimate delivery dates based on company delivery schedules.
Purchase materials according to approved purchasing procedures.
Review complaints about billing or products and refer them to designated departments for investigation and resolution.
Prepare correspondence and reports needed for business transactions.
Follow up on quotations to secure orders or gather input for future quotations.
Handle customer difficulties diplomatically and seek assistance when needed to resolve order problems and complaints promptly.
Develop and use technical knowledge of general and specialty merchandise to assist customers and company personnel.
Perform warehouse duties, including shipping, receiving, inventory control, and order pulling.
Perform other responsibilities as assigned.