Counter Sales Representative

Airgas • Grandville, MI

3d • Onsite

About The Position

Airgas is seeking a Counter Sales Representative for its retail shop in Grandville, Michigan. The role combines customer-facing sales and service with operational support. The representative helps customers select industrial, medical, and specialty gases, welding equipment, tools, hardware, and other supplies for their projects, demonstrating equipment and explaining product quality and use. The role also supports transactions, merchandise handling, showroom upkeep, and the branch’s sales efforts.

The position is Monday through Friday with no weekend work. Base pay plus bonus opportunities are offered. Airgas provides personal protective equipment and requires adherence to company safety policies and PPE requirements. Occasional overtime may be needed to support the team.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in inside sales, retail, or customer service.
• Forklift experience; full training will be provided upon hire.
• Ability to work in a drug-free workplace.
• Ability to move items weighing up to 60 pounds regularly, using material-handling equipment or assistance as needed.
• Excellent customer service skills and ability to work in a fast-paced setting.
• Comfort with basic math and computer tools, including POS systems; training is provided.
• Attention to detail when handling transactions.
• Availability for occasional overtime when needed.

Nice To Haves

• Exposure to industrial sales or a related field.
• Experience in industrial retail, inside sales, or inventory control.
• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or Microsoft Office applications.
• Valid driver's license.
• Detailed understanding of SAP and PROS functionalities.
• Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

• Provide excellent service to internal and external customers and build long-term relationships.
• Advise customers on appropriate tools, procedures, equipment, and materials for their tasks; demonstrate equipment use.
• Complete required paperwork accurately, including coding, costing, and pricing.
• Enter orders and process transactions; assist with deposit reconciliation.
• Communicate with customers and team members by phone, email, and in person regarding costs and delivery.
• Contribute to an outgoing-call strategy that supports branch growth.
• Coordinate merchandise transfers between locations to meet customer needs.
• Maintain a supportive and positive work atmosphere with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays.
• Coordinate cylinder movement and pallet organization.
• Follow company policies and safety requirements, including use of personal protective equipment.

Benefits

• Medical, dental, and vision insurance.
• Life, AD&D, short-term disability, and long-term disability insurance.
• Paid 14-week childbirth benefit and parental leave.
• 401(k) retirement plan with company match.
• Tuition assistance or reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.
• Paid holidays, vacation, sick time, and floating holidays.
• Jury duty and funeral/bereavement leave.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Benefits begin after 30 days of employment.
• Airgas-provided personal protective equipment.
• Base pay plus bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED