Counter Sales Representative

United Electric Supply•Dover, DE

3d•$19 - $20

About The Position

United Electric Supply Co. Inc. is seeking a customer-focused, detail-oriented Counter Sales Representative. The representative serves as a first point of contact for customers, responding to product inquiries, processing in-person orders, and providing product advice. The role also supports sales goals, inventory management, and upkeep of a clean, organized, safe counter and stock area. This is a safety-sensitive position that may require operating powered industrial trucks and involves physical activity, including lifting, bending, twisting, and climbing.

Requirements

Excellent written and verbal interpersonal and communication skills.
Ability to handle multiple tasks effectively and collaborate within a multifunctional team.
Detail-oriented, organized, consistent, and tenacious.
Team-oriented approach to accomplishing company goals.
Strong time-management skills.
Ability to learn the company’s ERP system.
Self-motivated and able to work as a self-starter.
Minimum high school diploma.
Ability to lift 50 pounds several times a day, bend, twist, and climb.
May be required to operate powered industrial trucks.

Nice To Haves

Industry product knowledge is beneficial.
Customer service training or experience is preferred.

Responsibilities

Verify shipments received from branch transfers and packing slips.
Organize and stock warehouse shelves with incoming materials and supplies.
Maintain a clean, orderly, and safe stock area and counter area.
Participate in branch cycle-counting efforts.
Greet customers at the sales counter and answer incoming telephone calls; provide accurate, detailed information in response to their questions or problems.
Price, recommend, and sell appropriate products; quote jobs and bids on material.
Collect requested material from shelves and ensure it aligns with the customer’s application and order.
Assist with pulling materials for branch transfers, phone orders, and delivery orders when needed or requested.
Resolve customer problems tactfully and promptly.
Stay aware of new product information and promotions through vendor- and company-sponsored Lunch and Learns when available.
Meet or exceed the sales budget by seeking new business and participating in selling programs and promotions.
Work with internal departments to serve customers effectively.
Follow company health, safety, and environmental policies; act safely and help prevent risks to others.
Complete accident or incident reports for safety or health infractions that occur or are witnessed.
Support health, safety, and environmental policies for all employees within the branch.