Counter Sales Representative

US LBM•Devine, TX

1d•Onsite

About The Position

The Counter Sales Representative assists customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment. The position typically works in a retail environment. Parker’s Building Supply is a specialty building materials distributor with multiple locations in Texas and is part of US LBM Holdings.

Requirements

High school diploma or GED.
Commitment to excellent customer service, strong oral and written communication skills, and a professional demeanor.
Detail-oriented, highly observant, and able to multitask.
Good mathematical skills, including the ability to use a calculator and perform basic calculations.
Knowledge of building materials, applications, related equipment, and/or the construction industry.
Good interpersonal and customer-relations skills and vendor knowledge.
Ability to read and understand blueprints.
Familiarity with computers, printers, telephones, copy machines, fax machines, engineer’s scales or rulers, mechanical tools, inventory, and inventory control.
Ability to drive and walk throughout yards, plants, and offices.
Computer literacy with Microsoft Office products and the Trend system.
Ability to work Saturday and evening schedules as required.
A valid driver's license and acceptable motor vehicle record may be required depending on location and job responsibilities.

Nice To Haves

1–3 years of building-material knowledge and sales experience.

Responsibilities

Greet and interact positively with customers and answer questions about merchandise, product locations, pricing, promotions, product selection, order placement, quotations, complaints, and delivery or installation scheduling; provide follow-up as needed.
Help scheduled and walk-in showroom customers select products, using appropriate forms and processes to maintain accurate records.
Process sales at the cash register and receive payment using approved methods; maintain cash levels and calculate and record transaction totals.
Prepare accurate invoices, work orders, and sales tickets; enter customer orders, pricing, and other data into the computer system; issue refunds or credits with manager approval when necessary.
Purchase special-order products and obtain information about product pricing, specifications, uses, and availability.
Maintain the appearance, organization, and physical integrity of the showroom; clean and dust products and displays, maintain sales-floor and stockroom inventory, and assist with physical inventory.
Bag, box, wrap, and prepare merchandise and customer packages as needed.
May assist with yard and warehouse operations, including receiving, returns, stocking, and organization.
May operate forklifts, company vehicles, and other material-handling equipment after completing required training and authorization, and in accordance with company policies and applicable regulations.
Attend assigned training and meetings to maintain and expand knowledge of the product offering.
May provide location-specific services such as cutting keys, mixing paint, and cutting glass.
Perform other duties as assigned, comply with company policies and standards, adhere to workplace-safety commitments, and complete assigned training.