Counter Sales Representative

Airgas•Grants Pass, OR
•Onsite

About The Position

The Counter Sales Representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. The representative advises customers on the tools, hardware, and materials needed for their projects, demonstrates equipment use, and shares product information to support customer success. The position is based at the Airgas retail shop in Grants Pass, Oregon, and is scheduled Monday through Friday with no weekend work.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in product, warehouse, or sales environments, or an equivalent combination of education and life experience.
  • Excellent customer service skills and ability to thrive in a fast-paced setting.
  • Attention to detail when handling transactions.
  • Availability for occasional overtime when the team needs extra support.
  • Ability to operate in a drug-free workplace.

Nice To Haves

  • Experience in industrial retail, inside sales, or inventory control.
  • Background in gas, welding, or safety supplies.
  • Familiarity with SAP, Google, or Microsoft Office applications.
  • Detailed understanding of SAP and PROS functionalities.
  • Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

  • Follow company policies, including safety requirements and use of personal protective equipment.
  • Provide excellent service to internal and external customers and build long-term relationships.
  • Complete required paperwork accurately, including coding, costing, and pricing.
  • Help customers identify suitable tools and procedures for their tasks and demonstrate equipment use.
  • Enter orders and process transactions; assist with deposit reconciliation.
  • Communicate with customers and team members by phone, email, and in person about costs and delivery.
  • Contribute to outgoing calls that support branch growth.
  • Coordinate merchandise transfers between locations to meet customer needs.
  • Maintain a supportive, positive atmosphere in interactions with customers, vendors, and colleagues.
  • Stock shelves and maintain welcoming showroom displays.
  • Coordinate cylinder movement and pallet organization.

Benefits

  • Medical, dental, and vision insurance.
  • Life, AD&D, short-term disability, and long-term disability insurance.
  • 14-week paid childbirth benefit and parental leave.
  • 401(k) plan with company matching.
  • Tuition assistance and reimbursement; discounted college tuition for eligible employees’ dependents.
  • Paid holidays, vacation, sick time, and floating holidays.
  • Jury duty and funeral/bereavement leave.
  • Employee Assistance Program.
  • Pre-tax commuter transportation benefit.
  • Airgas Scholarship Program for dependent children.
  • Benefits begin after 30 days of employment.
  • Airgas-provided personal protective equipment.
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