Counter Sales

US Electrical Services•Town of Colonie, NY

5d•Onsite

About The Position

HZ Electric Supply, an affiliate of U.S. Electrical Services, Inc. (USESI), is hiring a motivated Counter Sales Associate for its Latham, New York location. The associate serves customers at the counter, by phone, and by email; handles sales orders and related transactions; supports order fulfillment and warehouse operations; and helps grow counter sales and profits. The role involves working in warehouse conditions and safely operating warehouse equipment.

Requirements

High school diploma or equivalent required.
Prior customer service experience is essential.
Strong communication and problem-solving skills.
Basic math skills and comfort using web browsers and data entry tools.
Ability to lift up to 50 pounds and work in warehouse conditions.
Eagerness to learn and thrive in a team-oriented environment.

Nice To Haves

Electrical product knowledge is strongly preferred.

Responsibilities

Assist customers promptly at the sales counter, by phone, and through email.
Create and manage sales orders, returns (RGAs), and inventory transfers.
Provide quotes, place and process orders, and support walk-in customers.
Maintain a clean and organized counter and warehouse area.
Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
Proactively track and follow up on orders to ensure customer satisfaction.
Operate warehouse equipment safely and follow all company procedures.
Expand the customer base and grow counter sales and profits.
Perform other duties assigned by the manager.