Counter Sales

Granite City Electric Supply Company•Boston, MA

About The Position

Granite City Electric Supply is a regional independent electrical distributor serving electrical contractors and residential, commercial, and industrial customers. The Counter Salesperson serves customers by taking, entering, and filling orders accurately and quickly. The role develops product and sales knowledge and familiarity with the company's departments, systems, and procedures. It generates sales by providing excellent customer service, value-added service, and solutions for new and existing customers. Pay starts at $23 per hour, commensurate with experience.

Requirements

Strong customer service skills.
Excellent communication skills.
Good math and computer skills.
Ability to adapt quickly to changes and handle pressure and multiple tasks.
Ability to lift up to 70 pounds and push or pull up to 70 pounds.
Ability to walk or stand for up to 8 hours daily.
Proven dependability.
Adaptability, flexibility, and willingness to adjust to changing business conditions.

Nice To Haves

High school diploma or equivalent preferred.
Previous exposure to business, construction, or the electrical industry preferred, but not required.
Electrical knowledge from a trade school is helpful.
Experience with Eclipse software is a plus.

Responsibilities

Communicate with customers by phone and in person, and fill orders and transfers accurately and quickly.
Enter stock, special, direct, and back orders as requested by customers.
Keep the customer sales area clean and organized.
Stock and organize shelves to support fast and accurate order filling.
Display and stock material in the counter area and showroom.
Participate in promotions, Counter Days, and special events.
Attend classes and meetings to gain product knowledge and improve sales skills.
Participate in processes and programs that promote a safe work environment.
Maintain the general upkeep, cleanliness, and appearance of the facilities.
Actively support promotions.
Communicate with coworkers and internal and external customers within and outside the branch.
Work with a sense of urgency.
Support the Manager with inventory control, stock maintenance, credits, and defective items.
Provide customers with information about products, pricing, services, and non-stock merchandise.
Support the Branch Manager with transferring, warehousing, receiving, and shipping stock and special material.
Interact with vendors and their representatives.
Offer customers solutions that may lead to sales opportunities and help generate sales.
Perform other work as assigned.