Counter Parts Person

Interstate Trailer • Indianapolis, IN

27d • Onsite

About The Position

Interstate Utility Trailer is hiring a Counter Parts Person for its Parts Department in Indianapolis, Indiana. The role is the first point of contact for customers at the counter and by phone, helping them identify truck and trailer parts and ensuring orders are accurately filled and completed on time. The position also handles inventory tasks, including receiving, stocking, and reconciling parts.

Requirements

• Customer-service orientation and an outgoing personality.
• Excellent written and verbal communication skills.
• Strong listening skills.
• Data-entry skills and strong attention to detail.
• Ability to work independently.
• Ability to lift up to 50 lbs.

Nice To Haves

• Experience with truck or trailer parts.

Responsibilities

• Greet customers promptly and courteously at the counter and on the phone.
• Take customer trailer-part orders and enter them into the parts inventory system.
• Identify the correct parts using online resources and parts catalogs.
• Suggest additional parts and accessories to meet customer needs.
• Pull in-stock items and complete required paperwork before releasing parts.
• Ensure parts are picked up or delivered on time.
• Check in received parts, match packing lists to orders, and put parts away in the proper bins.
• Stock and restock the parts warehouse and return unsold merchandise to stock.
• Maintain accurate inventory control system information and provide updated information for stock orders.
• Conduct periodic cycle counts to reconcile in-stock inventory.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Prescription coverage.
• 401(k) with employer match.
• Paid vacation.
• Company-paid life insurance.
• Short-term disability coverage.
• Company-logo apparel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed