Counter/Inside Sales-Linn Creek Missouri

Mid-City Lumber LTD • Linn Creek, MO

1d • Onsite

About The Position

A Counter Sales Representative in a lumber yard is the "front line" of the business. Unlike a typical retail clerk, this role requires technical knowledge to help contractors and DIYers select the right species, grades, and quantities of wood for specific structural or aesthetic projects.

Requirements

• A solid grasp of wood species (Cedar, Fir, Pine), grades and dimensions (nominal vs. actual).
• Ability to quickly calculate square footage, linear footage, and waste factors for customer estimates.
• A thick skin and a helpful attitude; the ability to handle the "morning rush" of busy contractors who need to get back to the job site.
• Familiarity with related building materials like composite decking (Trex/Azek), siding, and insulation.
• Handling phone inquiries while simultaneously managing a line of in-person customers.
• 1–3 years in retail sales or construction.
• High School Diploma required.
• Must be able to pass a drug test within 72 hours of accepting an offer of employment.
• Must be able to pass a background check.

Nice To Haves

• Many top performers are former "field" workers (framers or carpenters) looking to move into an indoor role.

Responsibilities

• Consulting with customers to determine their project needs (e.g., pressure-treated for decks vs. kiln-dried for framing) and suggesting the correct fasteners, hardware, and accessories.
• Processing sales, quotes, and "will-call" tickets using industry-specific software (like Spruce, Epicor, or BizTrack).
• Calculating "board footage" and providing accurate pricing based on current lumber commodity markets.
• Communicating via radio or computer with yard staff to ensure orders are pulled correctly and loaded safely into customer vehicles.
• Keeping the retail showroom stocked, labeled, and clean-specifically managing high-turnover items like tape measures, saw blades, and structural screws.
• Identifying high-volume contractors and passing their information to the Outside Sales team for long-term account management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED