COUNT TEAM MEMBER - CAGE OPERATIONS

Hard Rock Hotel & Casino Ottawa•Tampa, FL

About The Position

The Count Team Member collects, sorts, counts, and records gaming results and is responsible for the overall operation of the soft count room and currency counting equipment. The role is typically performed in the casino back of house, with occasional duties on or passage through the casino floor. The work may involve a fast-paced environment, excessive noise, and exposure on the casino floor to secondhand smoke. Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations before beginning employment. Checks may include a credit check, criminal background check, and drug screen. The company gives Native Americans hiring preference: first to qualified members of the Seminole Tribe, followed by qualified members of other federally recognized Native American Tribes.

Requirements

  • High school diploma or equivalent.
  • Strong cash handling and counting skills.
  • Proficient basic math skills and ten-key experience.
  • Ability to communicate effectively with guests and other team members.
  • Ability to follow Gaming Commission regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Excellent interpersonal and team-building skills.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Ability to provide service that creates a welcoming atmosphere and a positive, memorable guest experience.
  • Ability to develop proficiency with company- and vendor-provided computer systems.
  • Commitment to going above and beyond in carrying out responsibilities in support of organizational goals.
  • Ability to present an enthusiastic, outgoing image while maintaining a professional demeanor.
  • Ability to work in a fast-paced environment while adhering to strict guidelines and controls, with attention to detail.
  • Ability to sit; use hands to finger, handle, or feel; reach with hands and arms; repeatedly lift or move up to 40 pounds; and talk or hear.
  • Ability to occasionally move or lift up to 100 pounds and move wheeled carts weighing up to 600 pounds.
  • Ability to frequently stand and walk.
  • Close, distance, color, and peripheral vision, and depth perception.

Nice To Haves

  • At least one year of cash handling experience, preferably in the casino or banking industry.

Responsibilities

  • Follow Gaming Commission regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Record cash drops.
  • Verify documentation removed from drop boxes against information recorded on the master game worksheet.
  • Promote positive public and employee relations.
  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
  • Transport departmental wheeled carts to and from secured locations.

Benefits

  • A comprehensive benefits package intended to support team members' health, future planning, and work-life balance; benefits may vary with employment status.
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