Count Team Attendant - Sand Springs

Osage Casino•Sand Springs, OK

About The Position

The Count Team Attendant retrieves currency boxes and table game drop boxes, empties drop boxes after delivery to the count room, and helps ensure accurate daily count operations. The role sorts, counts, and records currency and drop-box contents, compares box information with computer-terminal data, and assists with reconciling drops while maintaining the integrity of soft count transactions and following established policies and procedures. The position also includes communicating effectively with supervisors and coworkers, providing courteous internal and external guest service, and complying with company policies, applicable laws, and gaming regulations. The employee may travel locally or between properties as needed and may prepare detailed operating reports as required.

Requirements

Must be at least 18 years old.
At least 6 months of previous work experience.
Pass a pre-employment drug screening.
Obtain and maintain an Osage Nation gaming license.
Maintain a valid driver's license.
Provide documents showing eligibility to work in the United States.
Read, write, speak, and understand English.
Perform basic mathematical computations, including operations with whole numbers, common fractions, and decimals.
Follow written and verbal instructions and perform assigned tasks under frequent supervision.
Maintain confidentiality of company information.
Establish and maintain positive relationships and work effectively alone or with a team.
Communicate information and suggestions orally and in writing, prepare documents, and complete reports as required.
Use MS Office products at a beginner-to-basic skill level.
Exercise reasonable judgment, seek guidance when appropriate, and identify potential legal or safety problems.
Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
Travel locally or between properties as needed.
Maintain physical condition and stamina suitable for assigned duties.
Be able to handle and count currency.
Meet the physical demands of the job, including extended periods of standing, walking, sitting, and handling objects; sitting, stooping, kneeling, crouching, and crawling; reaching and lifting above the shoulders; lifting up to 30 pounds; and dragging, pushing, or pulling up to 150 pounds.
Have normal auditory ability and good verbal communication, and the vision abilities required for close, distance, and color vision, peripheral vision, depth perception, and focus adjustment.
Perform repetitive wrist, finger, and hand motions.

Nice To Haves

Gaming, hospitality, or customer service industry experience.

Responsibilities

Retrieve currency boxes and table game drop boxes as assigned.
Sort, count, and record the contents of table game drop boxes, bill changers, and currency drop boxes according to established procedures.
Compare drop-box information with data stored on a computer terminal and assist in reconciling drops.
Ensure the integrity of all soft count transactions and comply with policies and procedures for count and drop operations.
Assist with bundling currency.
Keep informed of company communications and relay concerns, information, and improvement ideas through the chain of command.
Provide courteous and considerate service to internal and external guests and cooperate respectfully with coworkers.
Maintain working relationships that support compliance with regulatory commissions and other applicable agencies.
Perform duties in accordance with company values, policies, applicable laws, and gaming regulations.
Prepare detailed daily, weekly, and monthly operating reports when required by the reporting senior.
Perform other related and compatible duties as assigned.