Count Team Attendant

Churchill Downs Incorporated•Dumfries, VA

About The Position

The Count Team Attendant collects gaming cash boxes from the gaming floor and performs cash and ticket counts in the count room, following company Internal Control Policies and Procedures and state regulations. The role provides guest service to internal and external guests, supports fellow Team Members, maintains confidentiality, and completes required records and paperwork to account for collected and counted money and vouchers. The position also involves operating count machines and coin rollers, helping move the box cart, and counting and verifying cash transactions to and from the cashier. Team Members must complete required training, obtain and retain required licenses, follow applicable laws and company procedures, and report known wrongdoing. The role requires a high school diploma or GED and a Virginia Racing Commission License. A physical-demands, equipment, and work-environment list is available in Human Resources; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or GED certificate.
  • Virginia Racing Commission License.
  • Ability to follow Internal Control Policies and Procedures, company policies, and applicable state and local regulations.

Nice To Haves

  • Experience in a cash-handling environment.
  • Experience with Microsoft Office applications and menu-driven programs.

Responsibilities

  • Provide next-level guest service to internal and external guests and demonstrate the #AddLife culture in interactions with guests and co-workers.
  • Foster an environment of support and motivation for Team Members.
  • Maintain confidentiality of privileged information in accordance with established procedures, company policy, and state regulations.
  • Collect drop boxes from slots and table games in strict adherence to Internal Control Policies and Procedures.
  • Accurately record each box count in the count system or sheet and reconcile amounts with other count Team Members.
  • Comply with department and company policies, procedures, internal controls, and government regulations.
  • Prepare paperwork required to support and reconcile all money and vouchers collected and counted.
  • Operate count machines and coin rollers in accordance with departmental and manufacturer guidelines.
  • Assist other count Team Members in moving the box cart, which can weigh up to 400 pounds, multiple times per week.
  • Count and verify bundled and loose cash transactions to and from the cashier.
  • Resolve problems within the position's authority and recommend courses of action to the supervisor for problems beyond that authority.
  • Keep the position supervisor informed of relevant activities.
  • Attend required company training sessions and obtain and retain required licenses.
  • Perform duties in compliance with local laws and regulations, and take steps to prevent minors from gambling or loitering in gambling areas, drinking alcoholic beverages, or purchasing tobacco.
  • Maintain knowledge of applicable ordinances, regulations, laws, policies, procedures, and the Property’s programs addressing problem gaming.
  • Report known acts of wrongdoing.
  • Perform other duties as assigned.
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