Count Room Representative

Caesars EntertainmentDanville, VA
Onsite

About The Position

Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources. This role involves collecting and counting revenue from various drop sources per MIC and departmental guidelines, and ensuring accurate reconciliation of all funds. The Count Room Representative will also be responsible for maintaining the count room, adhering to safety and security guidelines, and performing additional duties as assigned.

Requirements

  • Must be 21 years of age or older
  • Proficient in English verbal and written
  • Proficient with iOS devices
  • Flexible to work various shifts, weekends, and holidays
  • Excellent customer service skills
  • Ability to obtain/renew all government required licenses or certifications including Virginia Lottery Gaming Permit
  • Ability to push and pull up to 50 pounds
  • Ability to lift and carry objects up to 30 pounds
  • Ability to bend, stoop, twist, reach, and kneel repetitively
  • Work in an environment containing loud noises, flashing lights, and second hand smoke

Responsibilities

  • Collects and counts revenue from various drop sources per MIC and departmental guidelines
  • Counts, sorts, and organizes all currency, coins, chips, coupons, and paperwork from the drop containers
  • Retrieves drop boxes from storage areas and appropriately stores all boxes and carts
  • Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds
  • Straps and hand-stamps money bundles
  • Totals all cash, coins, chips, coupons, and other monies, and reconciles documents by shift and by day/date
  • Enters count information into various PC-based applications
  • Prints, signs all documents, and verifies accuracy
  • Accounts for all count room keys and ensures compliance with MIC requirements
  • Communicates currency counter maintenance required to vendor technicians and IT service requests
  • Maintains Count Room in a clean and orderly fashion
  • Follows safety and security guidelines and adheres to department procedures
  • Additional duties as assigned
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