COTS System Engineer (GovTA SME)
About The Position
E-INFOSOL LLC is seeking a highly motivated COTS System Engineer (GovTA SME) to be a full-time employee in Washington, DC to join our innovative and customer solutions focused team. The FBI requires a full-time GovTA Subject Matter Expert (SME) to serve in the role of Program Manager Senior. The individual will provide expert-level support, strategic oversight, and assist with general program management in conjunction with HR for the FBI's Time and Attendance (T&A) and payroll reporting systems, primarily GovTA. This role will assist in ensuring compliance with federal timekeeping, payroll, and financial regulations while driving improvements in efficiency, accuracy, and customer support across a large enterprise environment.
Requirements
- Related degree in Business, IT, Information Systems, Computer Science, or related field.
- 8+ years of relevant experience, including at least 3 years in a federal program management or SME role supporting GovTA, WebTA, or equivalent federal timekeeping/payroll systems.
- Demonstrated experience working with relational databases (PostgreSQL, Oracle), cloud (AWS), and Linux-based infrastructures.
- Demonstrated experience leading large-scale federal system implementations, upgrades, or modernization projects.
- Strong knowledge of federal payroll, time and attendance, OPM, and HR regulations.
- Exceptional communication and stakeholder management skills, with proven ability to brief senior executives as needed.
- Proven ability to manage multiple priorities in a large, complex, and fast-paced environment.
Nice To Haves
- Previous experience supporting agencies of 20k+ employees.
- Knowledge of federal audit, compliance, and reporting standards related to time and attendance.
- Experience integrating GovTA with other financial, HR, or ERP systems (e.g. NFC, etc.).
Responsibilities
- Serve as the primary SME and liaison for all technical matters related to GovTA.
- Work with and interact with the GovTA software vendor on items related to the product.
- In conjunction with government PMs, work with other agency groups to support the T&A system.
- Assist in providing strategic direction and program management for GovTA, ensuring alignment with federal regulations and agency polices.
- Oversee testing, implementation, and deployment of new system features, patches, and upgrades.
- Assist in developing roadmaps and process documentation for GovTA projects.
- Coordinate with internal stakeholders, including HR, payroll, finance, etc. to resolve issues and implement best practices.
- Provide advanced troubleshooting and problem resolution for system and process issues impacting timekeeping and payroll operations.
- Train, mentor, and provide knowledge transfer to government staff and other team members.
Benefits
- Medical –100% company paid premiums for employees with dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
- UberOne
- Company Outings (Sporting events, Happy Hours, etc.)
- Discounts on services including Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
