Senior Program Manager- COTS System Engineer GovTA SME

Synergy ECP • Washington, DC

2d • $155,000 - $185,000

About The Position

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.

We are looking for a full-time GovTA Subject Matter Expert (SME) to serve in the role of Program Manager Senior. The individual will provide expert-level support, strategic oversight, and assist with general program management in conjunction with HR for Time and Attendance (T&A) and payroll reporting systems, primarily GovTA. This role will assist in ensuring compliance with federal timekeeping, payroll, and financial regulations while driving improvements in efficiency, accuracy, and customer support across a large enterprise environment.

Requirements

• Related degree in Business, IT, Information Systems, Computer Science, or related field.
• 8+ years of relevant experience, including at least 3 years in a federal program management or SME role supporting GovTA, WebTA, or equivalent federal timekeeping/payroll systems.
• Demonstrated experience working with relational databases (PostgreSQL, Oracle), cloud (AWS), and Linux-based infrastructures.
• Demonstrated experience leading large-scale federal system implementations, upgrades, or modernization projects.
• Strong knowledge of federal payroll, time and attendance, OPM, and HR regulations.
• Exceptional communication and stakeholder management skills, with proven ability to brief senior executives as needed.
• Proven ability to manage multiple priorities in a large, complex, and fast-paced environment.
• Must possess active TS/SCI clearance to be considered for this role.
• U.S. Citizenship

Nice To Haves

• Previous experience supporting agencies of 20k+ employees.
• Knowledge of federal audit, compliance, and reporting standards related to time and attendance.
• Experience integrating GovTA with other financial, HR, or ERP systems (e.g. NFC, etc.).

Responsibilities

• Serve as the primary SME and liaison for all technical matters related to GovTA.
• Work with and interact with the GovTA software vendor on items related to the product.
• In conjunction with government PMs, work with other agency groups to support the T&A system.
• Assist in providing strategic direction and program management for GovTA, ensuring alignment with federal regulations and agency polices.
• Oversee testing, implementation, and deployment of new system features, patches, and upgrades.
• Assist in developing roadmaps and process documentation for GovTA projects.
• Coordinate with internal stakeholders, including HR, payroll, finance, etc. to resolve issues and implement best practices.
• Provide advanced troubleshooting and problem resolution for system and process issues impacting timekeeping and payroll operations.
• Train, mentor, and provide knowledge transfer to government staff and other team members.

Benefits

• We offer highly competitive compensation that is consistently recognized by our employees as being generous!
• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future.
• Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.
• Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level.
• A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life.
• We offer a generous Paid Time Off benefit and 10 paid holidays a year.
• NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle.
• With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree