COTS Integration Engineer

Freedom Technology Solutions Group • Laurel, MD

1d • $120,000 - $160,000

About The Position

We are seeking a COTS Integration Engineer for one of our PRIME CONTRACTS and offers exciting opportunities to support essential services and mission critical activities across the enterprise. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications. These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Come join our diverse and growing team with lots of opportunities!

Requirements

• TS/SCI with Polygraph
• Bachelor’s degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows, Java, SQL/SQL Server). Seven years of experience may substitute for a degree
• Experience troubleshooting and resolving COTS technology issues
• Experience creating and maintaining technical documentation
• Strong interest in system engineering or administration
• Excellent communication skills with team members, customers, and Government stakeholders
• Willingness to learn new technologies and COTS products
• Ability to complete Perceptive Content/Installer certification through Hyland within six months
• Comfortable working independently while collaborating effectively with the team

Nice To Haves

• Experience with Agile development methodologies
• Proficient with Atlassian tools (Jira, Confluence)
• Experience with Perceptive Content or other content/workflow management systems

Responsibilities

• Collaborate with vendor support, including Hyland Software support teams, to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform
• Opportunity to grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Content environment.
• Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations
• Exposure to a broad range of responsibilities, including help desk support, technical troubleshooting, workflow improvements, vendor coordination, testing, and operational support
• Work closely with customers to streamline business processes, optimize workflows, and ensure reliable system performance across the environment
• Participate in testing activities, including system validation and User Acceptance Testing (UAT), to support successful deployments and functionality verification
• Engage with Government leadership and stakeholders to gather priorities, provide status updates, and maintain effective communication across technical and functional teams
• Translate user and mission requirements into workflow improvements.
• Communicate technical dependencies, risks, issues, and impediments to the broader technical team to support informed decision-making and delivery planning
• Manage assigned tasks and projects independently while maintaining strong collaboration and coordination with cross-functional team members
• Support day-to-day operational activities, troubleshooting, documentation, and customer support efforts in a dynamic production environment
• Demonstrate a willingness to learn and support the Perceptive Content product suite, with training and product-specific knowledge transfer provided by the team as needed

Benefits

• Flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies
• Enjoy extremely competitive compensation and benefits
• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime
• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off – including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level