Cosmetic Reconditioning Associate

CarMax•Boise, ID
•Onsite

About The Position

As a Cosmetic Reconditioning Associate II at CarMax, you will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks, including paint touch-up, wet sanding, and buffing. Your work helps ensure vehicles meet CarMax’s standards for quality and appearance and are ready for customers. The role also includes identifying defects and choosing repair methods, supporting auction preparation, and assisting with moving vehicles on and off the lot. You will follow CarMax Environmental, Health and Safety requirements and keep your work area clean and orderly. The position requires working indoors and outdoors, including in inclement weather, and performing physical tasks such as lifting up to 50 pounds. CarMax describes itself as the nation’s largest used-car retailer, with over 250 store locations and over 30,000 associates. It emphasizes customer experience, innovation, integrity, and community involvement.

Requirements

  • Complete all CarMax training programs, including online and hands-on modules.
  • Read, interpret, and accurately record data for inventory and quality control.
  • Perform multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Lift up to 50 pounds and perform manual tasks for extended periods.
  • Have strong communication skills for interacting with customers and team members.
  • Be willing to work indoors and outdoors, including in inclement weather.

Responsibilities

  • Execute standardized cosmetic reconditioning processes at an established pace while maintaining efficiency and quality.
  • Perform advanced cosmetic repairs, including paint touch-up, wet sanding, and buffing.
  • Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
  • Identify defects and determine appropriate repair methods.
  • Support auction preparation and assist with moving vehicles on and off the lot.
  • Deliver customer service and collaborate with team members to achieve goals.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive-eligible associates.
  • Paid vacation: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
  • Paid holidays: 8 hours of pay for each of six scheduled holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday Premium Pay may be available to eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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