Corrugator Superintendent

ND Paper•Langhorne, PA
•Onsite

About The Position

The Corrugator Superintendent is accountable for the safe, efficient, and cost-effective operation of the plant’s corrugator line across all production shifts. The role is responsible for corrugator output quality, reliability, and crew performance, and serves as the primary escalation point for corrugator-related operational issues. The superintendent leads shift-based crew leads and coordinates with maintenance, converting operations, customer service, and scheduling. The position oversees production operations, safety and compliance, team leadership and development, equipment reliability and maintenance coordination, quality and waste management, and process standards and continuous improvement. Performance is evaluated using corrugator OEE, waste percentage, unplanned downtime, preventive-maintenance completion, schedule attainment, safety results, and crew-lead effectiveness. The role is based at the plant site in Langhorne, Pennsylvania. The working environment includes a high-heat, high-noise corrugator area and requires frequent or continuous physical activity on the production floor.

Requirements

  • At least 5 years of corrugated box or packaging manufacturing experience, including at least 2 years in a supervisory or lead role.
  • Direct experience operating or supervising a corrugator line, including equipment such as a single or double facer, dry end, slitter/scorer, or cutoff.
  • Demonstrated ability to lead multi-shift hourly teams with accountability and composure.
  • Working knowledge of corrugator mechanics, paper and starch systems, and board quality fundamentals.
  • Ability to read and interpret production data, including OEE, waste logs, downtime reports, and preventive-maintenance records.
  • Strong written and verbal communication skills for shift logs, handoffs, and cross-functional coordination.
  • Ability to meet the stated physical requirements, including standing and walking on concrete for a full shift; frequently lifting or repositioning board stacks up to 50 pounds, bending, reaching, stooping, and pushing or pulling loaded transfer cars or pallet jacks; working in a high-heat, high-noise environment; and responding to stacker jams or line speed changes.

Nice To Haves

  • Experience with structured problem-solving methods such as 5-Why, fishbone, or equivalent.
  • Familiarity with a plant-level ERP or production tracking system.
  • Prior accountability for corrugator preventive-maintenance programs or equipment reliability metrics.
  • Experience implementing or maintaining SOPs and work instructions in a production environment.
  • OSHA 10 or OSHA 30 certification.
  • Bilingual Mandarin ability.

Responsibilities

  • Demonstrate safety as a core value and actively lead the safe execution of work.
  • Direct and monitor corrugator operations across day, evening, and third shifts to meet daily and weekly schedule attainment targets.
  • Maintain corrugator OEE by improving availability, performance rate, and quality output.
  • Ensure accurate shift handoffs through crew huddles and written shift logs.
  • Confirm correct flute, liner, medium, and adhesive specifications are running before each order.
  • Coordinate with customer service and scheduling to flag production constraints, board availability issues, and order conflicts in advance.
  • Conduct weekly safety walks, close corrective actions promptly, and ensure compliance with PPE and lockout/tagout requirements.
  • Lead corrugator incident and near-miss investigations and implement and document corrective actions.
  • Ensure operations comply with applicable OSHA standards, plant safety policies, and insurance requirements.
  • Model safe behavior and hold crew members accountable to safety standards.
  • Directly supervise corrugator crew leads across shifts and conduct regular one-to-ones and performance conversations.
  • Set expectations for crew-lead roles, shift accountability, and escalation standards.
  • Identify and develop high-potential operators for crew-lead or technical advancement.
  • Address performance issues promptly in coordination with HR and the GM.
  • Support crew morale and engagement through communication, recognition, and fair accountability.
  • Partner with the Maintenance Lead to schedule, complete, and document preventive maintenance on time.
  • Track open maintenance work orders and escalate reliability risks before they cause unplanned downtime.
  • Under Policy 055, serve as the Tier 1 accountable manager for unplanned corrugator downtime; participate in root-cause debriefs and corrective-action sign-offs.
  • Monitor equipment condition daily and communicate concerns through the maintenance ticketing or work-order system.
  • Monitor and reduce corrugator waste by shift, order type, and root cause.
  • Maintain board quality standards, including warp tolerance, moisture content, and caliper compliance.
  • Ensure wasted board and defective product are logged, contained, and dispositioned appropriately.
  • Work with the converting superintendent to resolve board quality complaints before they reach customers.
  • Maintain and enforce corrugator SOPs and update procedures when processes change.
  • Lead or participate in structured problem-solving for recurring production, quality, or reliability issues.
  • Identify improvement opportunities in speed, splice efficiency, changeover time, and media utilization.
  • Report weekly corrugator KPIs on the plant scorecard and present trend analysis to the GM.
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