Correspondence-Patient Financial Services

White River Health System Inc • Batesville, AR

3d • Onsite

About The Position

The Correspondence Representative is responsible for sorting incoming mail by department, location, and category, and dispersing it in a timely and efficient manner. This role also involves preparing envelopes and packages, and preparing the daily deposit. The position requires processing deductible, co-insurance, and co-pay CAS codes, moving balances to the next payer, and processing insurance company credit card payments. Maintaining incoming faxes and distributing them accordingly is also a key duty. The representative will perform other duties as assigned by the director and assistant director.

Requirements

• High school diploma or equivalent required.
• Experience with automated billing systems in a hospital setting.
• Thorough knowledge of claims submission process for all major carriers and intermediaries including but not limited to Medicare, Medicaid, BCBS and United Healthcare plans.
• Must meet and manage deadlines.
• Function as part of a billing team and exhibit orientation to the larger objectives and goals of the organization.
• Knowledgeable on insurance and reimbursement process.
• Document accounts in detail.
• Ability to maintain confidentiality.
• Ability to maintain accuracy.
• Excellent verbal, written and interpersonal communication skills.
• Proficient with Windows, MS Office, Excel Outlook, and Internet Explorer.
• Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.
• Demonstrate an independent work initiative, sound judgment, and strong work ethic.
• Ability to handle multiple tasks simultaneously.
• Must be able to communicate clearly with patients, staff, and managers both verbally and in writing.
• Shows objectivity and openness to other’s views; gives and welcomes feedback.
• Employee must demonstrate basic computer skills.

Nice To Haves

• Two- or four-year degree preferred.

Responsibilities

• Sorts incoming mail by department, location, and category.
• Opens and stamps departmental mail; distributes correspondence to appropriate staff member.
• Prepares daily deposit.
• Processes deductible, co-insurance and co-pay CAS codes and move balance to next payer.
• Processes insurance company credit card payments.
• Maintains incoming faxes in department and distributes accordingly.
• Performs other duties as assigned by director and assistance director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED