CDOC Corrections Case Manager I (Buena Vista)

State of Colorado•Denver, CO

2d•Onsite

About The Position

The Corrections Case Manager I provides daily case management for the Colorado Department of Corrections at Buena Vista Correctional Complex, using an advocacy-based team approach to support successful offender re-entry into society. The position guides offenders in accordance with CDOC needs and regulations, applicable laws, and case-management goals, while supporting continuity of care from intake through release. The role involves developing individualized plans, coordinating services and programs, monitoring progress and well-being, preparing offenders for transition, and teaching pro-social behavior and classes. The position is open only to Colorado residents; the resulting eligibility list may be used to fill future vacancies at this location. The role requires at least three years of qualifying experience working with high-needs clients in case management or corrections, or an equivalent combination of relevant education and experience. Applicants must also meet specified age, education, licensing, background, training, physical, and other conditions of employment. Employees must complete CDOC Basic Training and be willing and able to work various shifts, including rotating shifts.

Requirements

Three years of experience working directly with a hard-to-serve, high-needs client population in a correctional or human-services environment, with case-management duties such as case planning, risk and needs assessment, community-service coordination or referrals, and compliance monitoring or case supervision; OR three years of corrections experience, including one year working with a hard-to-serve population and involvement in offender-management processes; OR a combination of relevant education and qualifying experience equal to three years.
Relevant education for the education-and-experience substitution must be in Criminal Justice, Social Work, Sociology, Psychology, or a similarly related field.
Experience must be fully described in the application’s Work Experience section; qualifying experience held in corrections must be separated by classification, dates, and duties.
Significant interpersonal and customer-service skills.
Strong written and oral communication skills and ability to communicate fluently in English.
Critical-thinking, decision-making, and problem-solving skills.
Ability to organize, plan, prioritize, multitask, and adapt flexibly.
Strong self-motivation and established proficiency with position-related office technologies.
Attention to detail and ability to read and comprehend English.
Ability to create accessible documents and technical content that follow plain-language guidelines.
Self-control and ability to work in stressful, potentially violent situations; remain alert, emotionally stable, mentally resilient, and observant; and tolerate stress, confinement, and high-stakes interactions.
Be at least 21 years of age.
Possess a valid driver’s license and a high school diploma or GED.
Have no felony convictions and meet the stated restrictions related to sexual abuse or sexual misconduct involving offenders or institutional settings.
Be legally eligible to work in the United States and pass a background investigation and required drug testing.
Successfully pass all modules of CDOC Basic Training, including English reading comprehension, competency assessments, and written and practical defensive-tactics exams.
Possess the physical ability to complete defensive-tactics training and perform the described physical activities, including controlling or subduing violent or assaultive persons and defending oneself or others.
Be able to see and hear to observe and respond to potential safety and security breaches.
Be willing and able to travel and work various shifts, including days, afternoons, nights, and rotating schedules.
Complete required tuberculosis screening upon hire; employees may also be required to participate in serial COVID-19 testing and reporting.
Work in an environment free from illegal drugs and alcohol and pass required pre-employment and random drug screening; additional marijuana restrictions apply to POST-certified employees and certain licensed health-care professionals.

Nice To Haves

Thorough knowledge of evidence-based practices and interventions supporting successful inmate re-entry.
Demonstrated ability to provide efficient and effective services to hard-to-serve clients with medium- or high-risk needs.
Ability to coordinate services effectively and cooperate with others toward a common goal.
Proficiency with Microsoft Office, including Word and Excel, and Google Suite, including Gmail, Drive, Sheets, and Docs.

Responsibilities

Meet with offenders and guide them in accordance with CDOC needs and regulations, applicable laws, and case-management goals, ensuring continuity of care from intake to release.
Deliver case-management services using motivational interviewing and cognitive-based interventions aligned with the Colorado Transitional Accountability Plan (CTAP).
Identify and collect information related to offenders’ criminogenic needs.
Develop individualized case plans, programmatic needs, and goals in collaboration with offenders.
Coordinate offender access to work, education, treatment, and recreational programs; determine earned-time grants; develop initial parole-board risk assessments and actions; and design parole plans.
Monitor, evaluate, and record offender progress.
Complete assessments and updates at regular intervals in accordance with CDOC policy and case-management procedures.
Maintain regular interaction with offenders and coordinate medical and mental-health or substance-treatment services, education, program referrals, work assignments, and CTAP reassessments as needed.
Research case files and prepare plans for presentation to the community and parole boards.
Assist offenders in preparing for transition.
Maintain multidisciplinary communication and provide opportunities for offender feedback, crisis intervention, and grievance resolution.
Guide offender behavior toward socially acceptable standards through results-oriented direction and pro-social role modeling, while monitoring physical, mental, and emotional well-being.
Teach pro-social classes to offenders.
Perform other duties as assigned.

Benefits

Career advancement opportunities throughout the state system.
PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
Increased PERA benefits for eligible correctional officers who qualify as Safety Officers.
Medical and dental health plans.
Short- and long-term disability coverage.
Paid life insurance.
11 paid holidays per year, plus vacation and sick leave.
Wellness program.
Tuition reimbursement.
Training opportunities.