Corporate Travel Coordinator

Neogen Corporation

About The Position

Neogen is seeking an experienced Corporate Travel Coordinator to support global business travel across the organization. The role coordinates domestic and international corporate travel, supports employees using Concur Travel and Concur Expense, manages complex travel logistics, and partners with vendors to help provide efficient, cost-effective, and consistent travel experiences. The coordinator works with employees, leaders, supervisors, travel vendors, hotels, airlines, and other external partners to support individual and group travel for conferences, trade shows, meetings, and other business needs. The position requires strong organization, collaboration, customer service, discretion with confidential information, and the ability to manage multiple priorities across a global organization.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in corporate travel coordination, corporate travel management, or a closely related business travel function.
  • Experience using Concur Travel.
  • Experience using Concur Expense.
  • Experience using Sabre.
  • Experience providing employee support or help desk-style assistance for travel or expense systems.
  • Experience coordinating domestic and international corporate travel.
  • Experience coordinating group travel for conferences, trade shows, meetings, or other business events.
  • Experience working directly with hotels, airlines, travel agencies, or other travel vendors.
  • Experience negotiating vendor rates, contracts, terms, or service agreements.
  • Strong organizational and time-management skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple travel requests, priorities, and deadlines simultaneously.
  • Strong attention to detail and accuracy.
  • Ability to work effectively with employees, supervisors, vendors, and stakeholders across functions and geographic regions.
  • Ability to handle confidential and sensitive employee, travel, financial, and business information appropriately.
  • Ability to collaborate closely with a supervisor and coordinate work across multiple stakeholders.

Nice To Haves

  • Associate or bachelor’s degree in Business, Hospitality, Travel and Tourism, Communications, or a related field.
  • Experience supporting travel within a global organization.
  • Experience supporting executive or leadership travel.
  • Experience working with a corporate travel management company.
  • Experience negotiating hotel blocks, airline agreements, or group travel arrangements.
  • Experience supporting international visa, passport, or entry documentation processes.
  • Experience with corporate travel policy administration.
  • Experience with travel reporting, expense reconciliation, or travel analytics.
  • Experience supporting meetings, conferences, trade shows, or large-scale company events.
  • Experience developing or delivering employee training on Concur Travel, Concur Expense, or other corporate travel and expense platforms.
  • Strong customer service mindset, organization, follow-through, problem-solving, and troubleshooting skills.
  • Ability to remain calm and responsive when travel plans change unexpectedly and to anticipate traveler needs.
  • Professional and approachable communication style, strong judgment, and discretion.
  • Ability to coordinate multiple priorities across time zones and adapt in a fast-paced global environment.
  • Strong sense of ownership and accountability.

Responsibilities

  • Coordinate domestic and international corporate travel, including airfare, lodging, ground transportation, and related needs.
  • Support employee travel arrangements for trade shows, conferences, meetings, customer visits, and other business activities.
  • Coordinate group travel and complex itineraries for multiple employees or teams.
  • Support employees experiencing issues with Concur Travel or Concur Expense, including troubleshooting questions and helping them navigate booking and expense processes.
  • Develop and deliver employee training, guidance, and job aids for Concur Travel, Concur Expense, travel booking, expense reporting, travel policies, and system best practices.
  • Identify recurring employee questions or system issues and develop training materials or process documentation to improve knowledge and adoption.
  • Use Sabre to support corporate travel activities.
  • Partner with employees and supervisors to coordinate travel plans, schedules, and business requirements.
  • Work with travel vendors, hotels, airlines, and transportation providers to resolve issues and support traveler needs.
  • Negotiate rates, terms, contracts, and service agreements with hotels, airlines, travel vendors, and other suppliers.
  • Support vendor selection and relationship management to improve service, cost, and traveler experience.
  • Monitor reservations and assist with changes, cancellations, disruptions, and urgent travel needs.
  • Maintain accurate traveler information, itineraries, confirmations, and related documentation.
  • Support international travel requirements, including coordination of passports, visas, and other travel documentation as appropriate.
  • Ensure arrangements align with Neogen travel policies, processes, and cost expectations.
  • Support administration and continuous improvement of Neogen’s corporate travel and expense program.
  • Identify opportunities to improve travel processes, traveler experience, vendor performance, and cost management.
  • Maintain strict confidentiality when handling employee, leadership, travel, financial, and business information.
  • Collaborate with Finance, Procurement, Human Resources, Administrative teams, supervisors, and business leaders across the organization.
  • Support travel reporting, reconciliation, and other administrative activities as needed.
  • Assist with special projects and other corporate travel responsibilities as assigned.

Benefits

  • Medical, dental, and vision coverage beginning on the first day of employment.
  • 401(k) with company match.
  • Paid time off.
  • Career growth opportunities, including tools, training, and support for career development.
  • Meaningful work supporting Neogen’s mission.
  • Collaborative culture that values innovation, respect, teamwork, and continuous improvement.
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