About The Position

The Corporate Training & Development Specialist is responsible for executing learning initiatives and providing strategic consultation to project teams and departments across the organization. This role partners closely with the Director of Learning & Development to implement learning strategies, assess training needs, and ensure seamless integration of new processes and systems into existing training programs. The position serves as a key liaison between project teams and the learning function, driving continuous improvement and operational excellence.

Requirements

  • Minimum 5 years corporate training experience
  • High School Diploma required.
  • Experienced in Facilitation and Instructional Design
  • Proven experience supporting large-scale training initiatives
  • Experience conducting training needs assessments and gap analysis.
  • Experience working with cross-functional teams.
  • US Work Authorization required.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Execute learning strategies and initiatives as directed by the Director of Learning & Development to support organizational objectives and enhance employee performance.
  • Partner with project teams during new system implementations, process changes, and organizational initiatives to identify training implications and requirements.
  • Conduct needs assessments and capability gap analyses for departmental training needs, particularly in Service Operations departments.
  • Collaborate with facilitators and instructional designers to recommend and oversee the creation of new training content to address identified gaps.
  • Design and coordinate learning experiences using various modalities (in-person, virtual, on-demand, microlearning) to support department-specific and cross-functional training needs.
  • Partner with subject matter experts and department leaders to create and deliver role-specific development programs and process training.
  • Develop and facilitate first-time manager and emerging leader development programs in coordination with HR.
  • Evaluate training effectiveness and provide recommendations for program improvements to the Director of Learning & Development.
  • Serve as primary point of contact for departments requesting training support and coordinate resources accordingly.
  • Stay current with learning and development trends, technologies, and best practices, making recommendations for integration into organizational programs.
  • Support the Director in special projects and initiatives as assigned.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • AD&D insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • PTO
  • corporate holidays
  • floating holidays
  • parental leave

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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