CORPORATE TRAINING AND DEVELOPMENT SPECIALIST

Palco•Vineland, NJ

3h•Remote

About The Position

We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. The Corporate Trainer and Development Specialist owns and supports the development, delivery, and continuous improvement of training programs for all corporate departments. This includes enterprise-wide leadership development, employee soft‑skill development, compliance training, and the governance of the Learning Management System (LMS). The role partners closely with the Operations Training team to ensure a unified learning strategy—Operations Training leads operations‑specific learning while this role drives corporate-wide training initiatives, competency development, and leadership readiness across the organization. We are looking for a dynamic Corporate Trainer who can bridge the gap between employee potential and organizational goals. This role is equal parts strategist, facilitator, and technologist, responsible for shaping the end‑to‑end corporate learning experience—from new‑hire onboarding to leadership readiness.

Requirements

Ability to simplify complex information into clear, accessible training content.
Strong written and verbal communication skills with the ability to engage diverse audiences.
Excellent collaboration skills across corporate departments and with Operations Training.
Highly organized, detail‑oriented, and adaptable to shifting business needs.
Ability to manage multiple training topics and deadlines simultaneously.
Experience developing or maintaining user guides, training materials, or LMS content.
3–5 years in Corporate Training, L&D, or HR.
Bachelor’s degree in HR, Education, Business, or a related field or the equivalent combination of education and work experience.
Proficient with MS Office.

Nice To Haves

Cross‑departmental communication skills; experience working with Operations Training, Marketing, Product, and other key business units is a plus.
Proficiency with LMS platforms (e.g., Workday, TalentLMS, Lessonly, Cornerstone).
Proficiency with instructional design tools (e.g., Articulate Rise, Canva).
Exceptional public speaking and "people skills" to engage diverse audiences.
Working knowledge of SharePoint, including content management and organizational design.
Master’s degree in Learning & Development, Instructional Design, or related field.

Responsibilities

Lead the New Hire Orientation (NHO) program to ensure a seamless transition for all incoming staff.
Act as the primary point of contact for new employees during their first 90 days, providing resources and “culture checks.”
Collaborate with department leaders to create role‑specific onboarding pathways that improve engagement and reduce time to productivity.
Design and facilitate high‑impact internal training sessions focused on technical skills, soft skills, and company‑wide initiatives.
Create diverse learning materials including CBTs, slide decks, manuals, and interactive e‑learning modules.
Conduct regular needs assessments to identify performance gaps and build targeted training solutions.
Evaluate training effectiveness using metrics, analytics, and continuous improvement strategies.
Serve as the Primary Administrator for the Learning Management System (LMS).
Develop and manage enterprise‑wide course design, learning pathway design, and rollout of leadership development and soft‑skill programs.
Oversee user enrollment, course assignments, and curriculum updates.
Track and report on key training metrics (completion rates, assessment scores, ROI).
Develop, deliver, and monitor mandatory HIPAA privacy and security training to ensure proper handling of Protected Health Information (PHI).
Ensure 100% completion of all required annual compliance certifications, including harassment prevention and workplace safety.
Maintain accurate training records in both the LMS and HRIS to support internal and external audits.
Translate complex legal and privacy policies into clear, digestible learning modules.
Develop and deliver workshops on communication, emotional intelligence, conflict resolution, and other soft skills.
Build and support leadership development resources for emerging leaders and first‑time managers.
Design and implement initiatives that strengthen employee morale, retention, and cultural alignment.
Analyze engagement survey data to develop “culture‑first” learning interventions.
Support internal communication strategies to ensure employees remain informed and connected to the company mission.

Benefits

Generous Paid time off.
Annual bonus potential.
Retirement Savings: We will support you as you save for your future.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
Employer shared Health Insurance cost
Employer paid Disability Insurance
Employer paid Life and AD&D Insurance
Vision Insurance
Cancer Insurance
Voluntary Life Insurance
401(k)
Paid Time Off
Remote work environment
Paid holidays